YEAH Liberator!

Sara Burke Sara Burke
ALL of their items rock. I want to collect them all!
03/16/2011
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Armsjlove Armsjlove
That's intriguing... Good price, too. ~ Arms
03/16/2011
CassandraL CassandraL
We should definitely have a prize for the first person who collects all of our shapes. I think I'll talk to management about that...
03/16/2011
Kayla Kayla
Quote:
Originally posted by CassandraL
We should definitely have a prize for the first person who collects all of our shapes. I think I'll talk to management about that...
That'd be a very neat contest. I'd love to see it.
03/16/2011
El-Jaro El-Jaro
Maybe a "design a product" contest?
03/16/2011
P'Gell P'Gell
I got the Liberator catalog with my assignment today. OOOOOOOO. What a beautiful piece of art! The pics were lovely, and I had no idea they had that many designs. I want the wedge and the ramp and the one with the cut out in it, for your butt, and the Chaise and the round bed thing and.......all........
03/16/2011
Mell Mell
Quote:
Originally posted by El-Jaro
Maybe a "design a product" contest?
That would be really cool
03/16/2011
CassandraL CassandraL
Quote:
Originally posted by El-Jaro
Maybe a "design a product" contest?
Ooh I like that too! Will be interesting to think what our designers have to say about that. It might be a collaboration more than anything, but Liberator has always been open and willing to hear ideas from the fans. That's why we invented the Fascinator Throe!
03/17/2011
NaughtyNikki420 NaughtyNikki420
I have a question? I just got my wedge/ramp combo and the page says about a case with handles... This I don't understand, mine don't have handles? Am I missing something?
03/25/2011
Mr. E Mr. E
Quote:
Originally posted by NaughtyNikki420
I have a question? I just got my wedge/ramp combo and the page says about a case with handles... This I don't understand, mine don't have handles? Am I missing something?
Yes, you are missing something. You are missing the storage bags with handles that you were expecting as described on Edens product page. Liberator calls them gear bags. I didn't get mine either.

I purchased the combo and had this same issue months ago. Eden's product page showed that the gear bags were included with the combo. There was even a picture showing them. But my combo did not ship with the gear bags.

When I pointed out the discrepancy to Eden customer service way back in November, I was told the combo no longer comes with the gear bags. I asked if Eden would make good on the gear bags as described on Eden's web page. We went back and forth, but at the time Eden would not or could not provide the bags. I was simply told I could return the combo if I was not happy with it. We were quite pleased with the combo so there was no way I was going to return it. However, I was not happy with the way Eden handled the situation, but I did not feel like fighting over it. I figured I would simply add the gear bags to a future Liberator order.

At the time I was also told that Eden would update the website to reflect the changes. They removed the pictures showing the gear bags, but I see the product description page still suggests the storage bags are included. ???

We had the exact same problem again when my wife recently purchased the Liberator Wing from Eden. Eden's product page clearly states that the Wing comes with a plastic storage bag to protect the micro-fibre cover from dust and lint. In fact the page still says so, but once again...ours did not come with it.
I have read a recent reviewer who states that she did get the storage bag with her Wing. ???

So, there seems to be a bit of inconsistency here. I would love to get the storage bags as the black micro-fibre is not at all forgiving. It shows every little stain, piece of lint or hair.

Hopefully, somebody can provide some clarification as to what is or is not included.
03/26/2011
Redboxbaby Redboxbaby
Quote:
Originally posted by Mr. E
Yes, you are missing something. You are missing the storage bags with handles that you were expecting as described on Edens product page. Liberator calls them gear bags. I didn't get mine either.

I purchased the combo and had this ... More
I knew I wasn't crazy! I ordered ours in Oct 2010. I, too, could have sworn I saw that our Combo was supposed to come with that, but when it didn't, I went back to look at the pictures again and couldn't find them. Ours arrived slipped in plastic much like a sandwich bag with the ends taped up.
03/26/2011
Linga Linga
Quote:
Originally posted by Mr. E
Yes, you are missing something. You are missing the storage bags with handles that you were expecting as described on Edens product page. Liberator calls them gear bags. I didn't get mine either.

I purchased the combo and had this ... More
I got my Liberator Wing about 2 months ago from Eden and I got a gear bag with mine, I ever got the book with it! It totally sucks that you missed out on yours. I wonder why I got it with mine even though I didn't even know it was offered or not...
03/26/2011
NaughtyNikki420 NaughtyNikki420
That's what I thought!! I could use the bags I have cats and it's to big to 'put up' and one day in my house and the microfiber grabs everything! I got a DVD with my combo but not the book. I actually got the book in a different order...weird. I didn't notice it said it comes with a storage bag till I looked again after I got it and noticed in some of the reviews they got theirs. I love the product but I fully agree it should not say it comes with one if it doesn't. This is the first 'issue' I've had out of all the products I've ordered here.
03/26/2011
Mr. E Mr. E
Quote:
Originally posted by NaughtyNikki420
That's what I thought!! I could use the bags I have cats and it's to big to 'put up' and one day in my house and the microfiber grabs everything! I got a DVD with my combo but not the book. I actually got the book in a different ... More
DVD??? That is the first I've heard of a DVD. OMG We didn't get the DVD with either order...of course. LOL They should change the product descriptions to say: Everybody gets free surprise goodies with their order...except Mr. E. He gets nothing!

We laugh about it, but it does not change our love of the Liberator products or Eden for that matter. I am not going to rock the boat over not getting plastic storage bags. Right now I am more concerned with picking up the Axis Hitachi as soon as it is available.
03/26/2011
autumn4u68 autumn4u68
Quote:
Originally posted by CassandraL
Ooh I like that too! Will be interesting to think what our designers have to say about that. It might be a collaboration more than anything, but Liberator has always been open and willing to hear ideas from the fans. That's why we invented ... More
Correction:

The Facinator thrroe was the concept of a woman in customer service at Liberator.She was a prolific squirter and went to her empolyer with the idea.
Squirters everywhere give THANKS!
03/01/2012
autumn4u68 autumn4u68
Quote:
Originally posted by Linga
I got my Liberator Wing about 2 months ago from Eden and I got a gear bag with mine, I ever got the book with it! It totally sucks that you missed out on yours. I wonder why I got it with mine even though I didn't even know it was offered or not...
I believe what what you are calling the "gear bag" is actually the microfiber cover.If you go to the Liberator website you will find the Wing but no nylon gear bag for it.Some of the shapes DO have gear bags that you can purchase but the wing does not.Several years ago Liberator sent free gear bags with every order.In an effort to keep prices down they discontinued this practice.Now you are welcome to add them to your cart for a small fee on link does not offer this option.
03/01/2012
autumn4u68 autumn4u68
Quote:
Originally posted by NaughtyNikki420
That's what I thought!! I could use the bags I have cats and it's to big to 'put up' and one day in my house and the microfiber grabs everything! I got a DVD with my combo but not the book. I actually got the book in a different ... More
Several years ago Liberator sent free gear bags with every order.In an effort to keep prices down they discontinued this practice.Now you are welcome to add them to your cart for a small fee on link does not offer this option.
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03/01/2012
Total posts: 17
Unique posters: 12