I pulled out my NaughtiBod the other day to show my boy how awesome it was. I'd only had it for a couple of weeks, the batteries are not left in it, I don't use rechargeable ones, it stays in its storage pouch, and it's never been near water. I popped in the batteries, and when I screwed it closed it automatically turned on high speed. The buttons did nothing and the music function didn't work. I was super sad!
I decided to send a message to the company though their contact link on their website. I let them know what the deal was and asked if this was a common problem and what I could do about it.
No more than 15 minutes later, I got an e-mail from one of the customer service people. She said to confirm my color and address and they'd send me a replacement! I hadn't even really asked for one, but they offered. I was super impressed by this! Not only do I get a replacement, but they got back to me super, super fast.
Moral of this story is that if you have any problems with your OhMiBod product, let them know. Most (if not all) of their products are covered by a warranty.
I decided to send a message to the company though their contact link on their website. I let them know what the deal was and asked if this was a common problem and what I could do about it.
No more than 15 minutes later, I got an e-mail from one of the customer service people. She said to confirm my color and address and they'd send me a replacement! I hadn't even really asked for one, but they offered. I was super impressed by this! Not only do I get a replacement, but they got back to me super, super fast.
Moral of this story is that if you have any problems with your OhMiBod product, let them know. Most (if not all) of their products are covered by a warranty.
