Facebook coupon and checkout

badk1tty badk1tty
Has anyone had an issue with it applying the code for the current sale, and then on checkout it going away? Earlier today I was at checkout, but was going to browse a bit more before I sent off my order for the mini wahl (I'm so excited!), when I came back to it, the price for 16 something was back up to 44, and it wouldn't change it back. I was on my facebook account and tried re-sharing and everything. I did open a ticket, I'm just wondering if I'm the only one or not.
10/31/2011
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Peggi Peggi
Quote:
Originally posted by badk1tty
Has anyone had an issue with it applying the code for the current sale, and then on checkout it going away? Earlier today I was at checkout, but was going to browse a bit more before I sent off my order for the mini wahl (I'm so excited!), when I ... More
I just did it and didn't have a problem...did you make sure that you clicked apply discount again?
10/31/2011
badk1tty badk1tty
Quote:
Originally posted by Peggi
I just did it and didn't have a problem...did you make sure that you clicked apply discount again?
I did. It would come up with the popup and it would disappear immediately, and then take me to the shipping page :<
10/31/2011
Peggi Peggi
Quote:
Originally posted by badk1tty
I did. It would come up with the popup and it would disappear immediately, and then take me to the shipping page :<
I did notice that I had to remove everything and do it twice, I thought maybe it was just a glitch in the system. I removed everything from my cart but saved the pages of the things I wanted, and then put them back in. I'm thinking glitch because the second time I did it, it went through fine, discounts and all.
10/31/2011
Ace <3 Ace <3
I didn't have difficulty but I also didn't have to go through any extra pages or deal with pop-ups...
10/31/2011
Lucky21 Lucky21
Maybe a support ticket would help you out?
10/31/2011
- Kira - - Kira -
I've had this problem every time with the Facebook promos... I've had to do support tickets for them. I think my computer just doesn't like them.
10/31/2011
badk1tty badk1tty
Thanks guys. I'm glad I'm not alone, it makes me feel like at least I'm not too retarded to internet

@Stainedclear -- did you have the same problem with getting your free bullet from the newsletter? mine messed up with that the same way.
10/31/2011
- Kira - - Kira -
Quote:
Originally posted by badk1tty
Thanks guys. I'm glad I'm not alone, it makes me feel like at least I'm not too retarded to internet

@Stainedclear -- did you have the same problem with getting your free bullet from the newsletter? mine messed up with that the same way.
I've never been able to get that either. I just gave up on that one since I have a gazillion of those.
11/01/2011
- Kira - - Kira -
Anyone make any further progress with this? I still can't get it to work. It gives me the apply discount button but doesn't do anything when I click it. I'm logged in through Facebook Connect, liked the page, and shared the link. When I try it again the button doesn't come back up. If I empty my cart and log out I can get it to appear again but the same thing happens even if I double check the Connect login. I put in a support ticket but I hate to have to do that everytime there's a Facebook promo. The support team has told me that it can be a little testy, but I can't get it to work on any of my devices (laptop, iPhone, or iPad).
11/01/2011
Jaimes Jaimes
Quote:
Originally posted by - Kira -
Anyone make any further progress with this? I still can't get it to work. It gives me the apply discount button but doesn't do anything when I click it. I'm logged in through Facebook Connect, liked the page, and shared the link. When I ... More
A big fix might be clearing cache and cookies, and making sure popups are enabled. I was playing with the promo earlier today and didn't have any problems with the variety of ways I worked with it.
11/01/2011
- Kira - - Kira -
Quote:
Originally posted by Jaimes
A big fix might be clearing cache and cookies, and making sure popups are enabled. I was playing with the promo earlier today and didn't have any problems with the variety of ways I worked with it.
Went through and did all that and now I can't even get the "check discount" button to show. What the heck?!
11/01/2011
Selective Sensualist Selective Sensualist
Could someone please link me directly to the page with this offer? I looked on Facebook, but I can't find this newest EdenFriends offer.
11/01/2011
Selective Sensualist Selective Sensualist
Quote:
Originally posted by - Kira -
Went through and did all that and now I can't even get the "check discount" button to show. What the heck?!
Go use a computer somewhere else! I've had that problem on our computer as well in the past, but I was able to get the deal when I finally gave up and accessed it from a different computer. Good luck!
11/01/2011
Jaimes Jaimes
It's always on the right side of the homepage here!
11/01/2011
Jaimes Jaimes
Which browser are you using, stainedclear?
11/01/2011
- Kira - - Kira -
Quote:
Originally posted by Jaimes
Which browser are you using, stainedclear?
Safari. I'm on Mac so that's all I have.
11/01/2011
badk1tty badk1tty
My ticket was answered today, and it was suggested that we try with Firefox. The ladies at customer service have always been very helpful in the past, so if Firefox doesn't cut it, I'm just going to try doing it by phone, and see what works out there.
11/01/2011
- Kira - - Kira -
Quote:
Originally posted by badk1tty
My ticket was answered today, and it was suggested that we try with Firefox. The ladies at customer service have always been very helpful in the past, so if Firefox doesn't cut it, I'm just going to try doing it by phone, and see what works ... More
Firefox worked, but now they only have three wands left! I'm so upset!!
11/01/2011
dv8 dv8
I've tried to buy the Inked G-Vibe for $6 this week but I couldn't get the Facebook discount to work in any browser. The new checkout page doesn't even have a "check discount" button.
01/05/2012
Total posts: 20
Unique posters: 8