Submitting order difficulties

Ilmenskie Ilmenskie
I keep trying to place an order but it always tells me that there's an issue on the credit card page. I've tried several times, my info is perfect and my card shouldn't be declined and it's been working fine everywhere else, it's only on this website I'm having the problem. Any advice?
06/18/2013
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06/18/2013
Hummingbird Hummingbird
I had this problem a week or two ago and discovered I two choices of free gifts that conflicted with one another so had to chose one over the other. That seemed to work and I was able to easily place my order. I think at the time I tried to select two freebies that required a minimum purchase of $79.
06/18/2013
Ansley Ansley
Quote:
Originally posted by Hummingbird
I had this problem a week or two ago and discovered I two choices of free gifts that conflicted with one another so had to chose one over the other. That seemed to work and I was able to easily place my order. I think at the time I tried to select ... More
This could be the case. OR it could be something else entirely


llmenskie - Could you please send an email with the following information so we can have the developers look into the situation? (stormy@edenfantasys.c om)

- Bank Name
- List of Items Desired for Purchase
- The name and version of the Browser and Device (desktop, tablet, mobile)

Thanks!
06/18/2013
Total posts: 4
Unique posters: 4