Forum Thoughts

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Forum Thoughts

Adriana Ravenlust Adriana Ravenlust
This is both feedback about the site and appeal to community members regarding the forum.

I've noticed a lot of repeat topics lately which are both unnecessary and confusing. Is it possible for the powers that be to merge some of these?

In that same vein, this can be avoided pretty easily by using the forum search feature. Most people who have ever participated in a forum know to search first and post later. The forums have a lot of information and a lot of hassle can be saved by using the search form.

However, I think the search function is a bit lacking. The results aren't really organized well (can we not just have discussions shown where we can expand them to see posts within them?) and confusing. And maybe it would be possible to have some advanced search features? Partial terms, search by user?

Lastly, there have been a few topics lately regarding more indvidial issues with the company that should -not- have been brought up in the forums. (I'm not even talking about the spread sheet issue.) For the most part, EF has been very good about responding to e-mails and I think if any of us our experiencing individual shipping or order problems, an e-mail will suffice.

Just my $.02
12/08/2008
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Epiphora Epiphora
I wholeheartedly agree that the search function is very weak. There's virtually no way to find what you need, even if you know the words that are in the post. I think a way to search by user who began the thread would be VERY useful. I also agree that perhaps the threads should be collapsed on the page so it is easy to seen an overview of threads. A way to search JUST thread titles would be nice too.
12/08/2008
Backseat Boohoo Backseat Boohoo
Or we could use the hierarchal "tree" arrangement most forums have. That might work nice.
12/09/2008
Bulma Bulma
Quote:
Originally posted by Adriana Ravenlust
This is both feedback about the site and appeal to community members regarding the forum.

I've noticed a lot of repeat topics lately which are both unnecessary and confusing. Is it possible for the powers that be to merge some of ...
Absolutely agree with you.
12/09/2008
Adriana Ravenlust Adriana Ravenlust
Another thought to add - perhaps if search terms were highlighted in search results.
12/09/2008
Airlia Airlia
I like the highlights search results - thank you google! The searching itself is weak and I give up after a while and post my own topic.
12/09/2008
Not Here Anymore f/k/a Happy Lady Not Here Anymore f/k/a Happy Lady
I agree - it is sometimes very hard to find the posting you need. It often seems the search results are not what I am looking for because the excerpts provided don't always mention the term I searched.
12/09/2008
Total posts: 7
Unique posters: 6