Is help needed?---for Eden staff and mentors

  • Get a FREE Bullet with Orders $59+

Is help needed?---for Eden staff and mentors

markeagleone markeagleone
I would like for Eden staff and the mentors to respond if possible. If you read a review that has just posted and that review has incorrect information in it, do you alert the writer of the review? If so, is it better to just post it, or is it better to message the writer? I read one and didn't vote on it and I messaged the writer about the incorrect information. I was wondering do to the fact that the reviews are open for everyone to read, including visitors(customers) to the site, or is it better to leave such reviews alone?
02/23/2011
  • Buy 1 Toy, Get 1 FREE
  • Save 20% on Luxury Toys
  • Add Some Buzz To Your Favourite Toy & Save 60% On Kit
  • Pick Any 2 E-Stim Toys, Get 60% Off A Kit
  • Stock Up On Gifts! Save 80%. Limited Quantity
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
Tori Rebel Tori Rebel
Quote:
Originally posted by markeagleone
I would like for Eden staff and the mentors to respond if possible. If you read a review that has just posted and that review has incorrect information in it, do you alert the writer of the review? If so, is it better to just post it, or is it better ...
Constructive criticism, as long as it's given in a polite way, is always helpful. From a mentor's perspective, if it's a review of a student of mine, I don't publish it until the information is correct. But if it's a review that's published on the site without a mentor with blatantly incorrect information, I will usually leave it nicely in the comments.
02/23/2011
Jul!a Jul!a
Quote:
Originally posted by Tori Rebel
Constructive criticism, as long as it's given in a polite way, is always helpful. From a mentor's perspective, if it's a review of a student of mine, I don't publish it until the information is correct. But if it's a review ...
This is pretty much my thoughts exactly. As an editor, it depends. If it's something that could cause some serious problems, I sometimes leave it as a comment on the unpublished review. Other times I'll leave constructive criticism on the review itself.
02/23/2011
ToyTimeTim ToyTimeTim
Tori and Sam hit it on the head.

For student reviews I will send it back with a message about the incorrect information. For non student reviews, it depends on the info that is given. If it is something that could hurt the person using it, I will send them a PM. If I do not hear back from them or see a change in the review, I will notify administration. (has not happened yet) If it is something small like "You can boil this TPE toy to sanitize it" I will leave a nicely worded comment and possibly a link to the correct info.
02/23/2011
markeagleone markeagleone
Quote:
Originally posted by markeagleone
I would like for Eden staff and the mentors to respond if possible. If you read a review that has just posted and that review has incorrect information in it, do you alert the writer of the review? If so, is it better to just post it, or is it better ...
Thank you all for your advice on this topic. It is hard to leave incorrect information alone, but at the same time, I don't want to step on toes.
02/23/2011
P'Gell P'Gell
Quote:
Originally posted by markeagleone
Thank you all for your advice on this topic. It is hard to leave incorrect information alone, but at the same time, I don't want to step on toes.
Exactly. I don't take students, nor have I applied to edit reviews, (just haven't gotten around to it. I'm not even sure if I want to do it.) but I do leave kind constructive criticism and feel like you do when improper or dangerous information is posted on a review. I hope people take the criticism in the way it was intended: to help them write better reviews and to make sure the data given out is correct.

The way I look at it, I spend a lot of time and effort on my reviews and have since my first one. I expect no less from anyone else. Also, if the data is dangerous (the oft used "you can use this in your butt" and it's obvious you shouldn't) I will say something, hopefully the reviewer takes it gracefully.

If it's an ethical problem (like a review taken word for word from someone elses' review) I contact the Administrators. This doesn't happen often, but does on occasion.
02/23/2011
Total posts: 6
Unique posters: 5