I don't have a problem with the min/max where they are, but I wish it was a character
limit and not a word
limit (with the limits appropriately raised using an estimate of the average number of characters per word, or setting new reasonable min/max values).
I am frustrated when a review is deemed too short when I write "water-based" but would be long enough using "water based". Same for em dashes--I use a lot of them and don't leave spaces around them because they're not supposed to have spaces. But then the word counter counts the two words and the dash as just one long word. (An alternative solution would be to treat dashes the same as spaces for the purposes of the word counter, so that "water-based" is counted as two words.)
Where I would prefer to see the max raised, just a little, is in the pros/cons (where it is a character limit and not a word limit). There, when I try using extra lines for each pro/con, preceded by a dash to make a list, the extra characters add-up. Sure, I could write them on one line with no bullets, but then they're not as readable.