Is my Vr8 "defective"?

Melan!e Melan!e
Vanity Vr8
Related to: 
**I've gone through all the reviews and pictures already posted and couldn't find anything about this**
I was so excited to finally get my hands on a Jopen Vanity toy and then I noticed how big the seam is around it, when it's meant to be "virtually seamless". I expected a small seam but this is quite noticeable. Then I noticed on the smaller end, right at the very tip, there's a nick in the silicone. Almost like they chopped off too much when it came out of the mould.

It's pretty rough to the touch and I had this as a buyout assignment so I quickly sent a support ticket about this and my assignment was cancelled.
Since I'm in Canada though, returns are such a hassle and so expensive that I'm wondering if anyone else has had a similar problem with any of their Vanity toys.

Also, my pouch is just solid black. Every review I've ever read has had a pouch with "Jopen" written on it. Mine doesn't. I just thought that was weird. Anyone else have this?

I feel like I'm being really nit-picky but this is an expensive toy that I was really excited about... Now I'm not sure what to do.
04/16/2013
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Quote:
Originally posted by Melan!e
**I've gone through all the reviews and pictures already posted and couldn't find anything about this**
I was so excited to finally get my hands on a Jopen Vanity toy and then I noticed how big the seam is around it, when it's meant to ... More
I just received this toy today.

Mine doe have a seam, as well, but no nicks in the silicone.

Mine also came with just a solid black bag. In fact, all 4 Jopen's that I've purchased came with solid black bags.
04/20/2013
Rossie Rossie
I have three Jopen rabbits, and they all have a very fine seam on them. The seam is barely visible, and can be slightly felt with a finger, but will not cause any discomfort during use. As for the bags, the black bags from a year ago came with the printed white Jopen logo, but the one I received a few weeks ago has no logo on it.

Aside from the fine seam, a Jopen vibe's surface should be smooth allover without any type of nick, I think you should return it for an exchange.
04/20/2013
Total posts: 3
Unique posters: 3