How many toys did you have to send back for a refund or another piece?

DreamWolf DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Answers (private voting - your screen name will NOT appear in the results):
38  (53%)
29  (40%)
2  (3%)
1  (1%)
2  (3%)
Total votes: 72
Poll is open
Feb 3, 10:46 pm
Stormy Stormy
Out of almost 100 products, I've only had to send one back because it was defective and the rest were because the sizing was wrong or I didn't like the way a toy smelled (UR3 materials tend to stink like sweet, overwhelming vanilla or a shower curtain depending on who you talk to).
Feb 3, 11:02 pm
HannahPanda HannahPanda
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Nice! Eden is really leniant about their return policy.
Feb 3, 11:13 pm
MrWishyWashy MrWishyWashy
I've been happy with all my purchases, no returns for me.
Feb 3, 11:39 pm
Undead Undead
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
One that my fiance got
Feb 4, 12:33 am
BlooJay BlooJay
Haven't had to send anything back yet.
Feb 4, 12:33 am
bayosgirl bayosgirl
Not a toy, really, but anyway...a piece of lingerie I ordered was too small. Thats the only thing I've had to send back.
Feb 4, 12:51 am
SilverMinxxx SilverMinxxx
I've been happy with everything so far.
Feb 4, 12:58 am
Zombirella Zombirella
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Twice I got something that was broken, my fiance got something broken and I received the wrong item once for an assignment but I got to keep it and got what I wanted originally. It's not EF's fault it's not like THEY made the products. I'm still here No hard feelings.
Feb 4, 1:14 am
namelesschaos namelesschaos
None, so far hope it stays that way *knock on wood*
Feb 4, 2:16 am
Gold Lion Gold Lion
It hasn't happened to me yet.
Feb 4, 2:18 am
Ms. Spice Ms. Spice
I've had to return four or five malfunctioning toys.
Feb 4, 2:24 am
indiglo indiglo
Only 1 was defective and had to be sent back to Eden. One of my Lelo toys died within the first year too, but that got sent back to Lelo, not Eden.
Feb 4, 1:56 pm
Ms. N Ms. N
Just one so far, and that is out of about 40 or so items I have gotten here.
Feb 4, 2:57 pm
Love Perpetua Love Perpetua
None so far.
Feb 4, 5:19 pm
Lisa72 Lisa72
none, fingers crossed
Feb 4, 5:42 pm
Moein Moein
It is one time, but not because I want to be refunded.. No, it is because Customs didn't allow it to pass.. So it is was returned to EF.
Feb 4, 7:20 pm
eeep eeep
I have only had to send one item back so far, and it was due to a defect so I just got another of the same item. There was also a babydoll where the cups were way too small that I considered returning, but it fit a good friend of mine great so I gave it to her instead.
Feb 5, 2:32 am
SparklyGlitter SparklyGlitter
no returns yet fingers crossed
Feb 10, 3:12 am
PassionateLover2 PassionateLover2
I've returned one and have exchanged two!
Feb 10, 3:51 am
sweetpea12 sweetpea12
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
I have never really had a toy I had a problem with, but I did buy a toy from Amazon and it had little to no power, and seemed defective.
Feb 10, 1:21 pm
Do-Re-Mi Do-Re-Mi
Only have had to send one back.
Feb 10, 2:17 pm
sktb0007 sktb0007
When I had an EF sponsored review item, I had to send it back because the mechanical stuff was done wrong in the product, so it was un-usable so I couldn't review it. It was the review for the Turbo Stroker.

I also had to send back a corset because the straps were destroyed upon arrival.

Other than those two things, everything has been fine.
Feb 10, 2:19 pm
Ryuson Ryuson
I've had two vibrators for an exchange, two lingerie pieces (becase they didn't fit right), and 4 lingerie pieces because they were low quality.
Feb 10, 2:26 pm
Liz2 Liz2
Never returned toys but 2 lingerie pieces due to size issues.
Feb 10, 2:54 pm
leelee leelee
I haven't sent any back. I thought about sending my baby fairy wand back but decided just to keep it as a key chain and not worry about it being broken.
Feb 10, 10:28 pm
Silverdrop Silverdrop
I've returned one thing to Eden because it was defective. Everything else I've been pretty happy with.

At my UK toy store, that I've been shopping at much longer, I've returned two items for just not working out for me (they have a generous return policy), one lingerie item where they sent the wrong size, and two defective items.

So three defectives and one order-packing error in several years of buying toys isn't bad.
Feb 10, 10:49 pm
Chris Corrigan Chris Corrigan
So far, none! Let's hope this keeps up.
Feb 10, 11:37 pm
Kitt Katt Kitt Katt
No returns here, but I'm pretty selective about what I order.
Feb 11, 1:09 am
SMichelle SMichelle
I've never returned toys, but I have returned lingerie due to defects.
Feb 11, 1:22 am
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Total posts: 49
Unique posters: 49