Since EF switched to using USPS only one parcel out of the countless parcels I've ordered arrived in decent condition and that was because it had this big sticker on it that said FRAGILE. Everything else has arrived like they used the package to sit on. Every corner (the side corners) had been crushed and opened.
I ordered the Opus, and in that package, the purple Opus was hanging half in the parcel and half out of the parcel. I remember when I saw it, I forgot to be embarrassed but thought, "Oh that is indeed a nice purple nothing like it appears on the site!!!" The number of issues where my parcel was torn apart and actually looked like it was destroyed has been every parcel sent via USPS/China Post but that one with the FRAGILE sticker.
I have asked EF to use more tape, but was told no; why not get gift wrap on my items? But that doesn't help if the parcel is opened by customs as even then everything is opened. It was only after I very loudly complained about their promise of discreet packaging did they finally agree to more tape.
The number of complaints I've voiced to China Post and their lack of professionalism falls on deaf ears, as has my complaints to USPS as they are the ones that are ultimately responsible for my parcel as they ship through China Post.
But hopefully, with the additional taping, sat on parcels, kicked parcels, will at least guarantee the contents will remain IN the parcel.
But the good news is, when I was asked about why I order so many of these "things" why not just have a live-in boyfriend. My reply was priceless, "Chinese men just don't know how to satisfy a woman."