If you think this is absurd, have a look what the shipping price for international orders is for the Wedge
. I mean, it's not even a large piece such as the Flip Ramp, and unlike north american customers, we don't even get the chance to choose whether it'll be shipped via UPS or whatever.
There are way larger things on EF that'll ship for lower costs. And even if there weren't, it's kind of a stretch to say that both a Wedge and a Universal sex swing stand
ship for the same cost.
I'm really disappointed. I'm sure there's plenty of gals and guys out there unhappy with the change.
You know, if such a outrageous shipping cost wasn't enough, in South America (and I'm sure in plenty of other countries throughout the world) DHL offers a really terrible service. First off, they're not held responsable for lost or damaged packages. Secondly, they often delay the delivery to up to four months, which will also come with extra taxes (besides customs duty). If you don't pay those extra delivery taxes, DHL will destroy the package themselves. Since they don't deliver in most places in the world, if you happen to live in one of those towns in the planet where there's no DHL office, you have to pay even more. So, say, if I buy a Flip Ramp, since I live in a large country, I have to pay around $100 EXTRA shipping for DHL to send it to me, because they don't deliver where I live, and it just happens that the Flip Ramp is quite a large piece.
There's also no reliable customer service, they very often hang up the phone on you and the very few times you manage to talk to somebody, the little information you always get is "contact the seller". 9 in 10 times something I bought was sent via DHL, the shipping address was all scrambled up, and nobody contacted me to fix it.
My country, specifically, already has incredibly high custom taxes (up to 90%). When you add up the awful service DHL offers, it's sad, but there's no way I'll risk and buy any more Liberator gear. It'd be cheaper to offer 100 dollar gift cards to somebody to receive the packages for me and ship them via USPS just because EF insists on only using DHL service instead of offering an option to us customers.
I've received quite large USPS boxes from EF. Why is it that Liberator gear can only be shipped via DHL internationally? I'm sure if they couldn't be shipped via USPS, there wouldn't be a option for those who live in the US. It's not like they shrink down in size depending on where you live.
I apologize for the rant and for the bad English... but really, I am so disappointed.