Back Ordered In Stock item.

  • Get a FREE Bullet with Orders $59+

Back Ordered In Stock item.

Cream in the Cupcake Cream in the Cupcake
I finally had the money to do a buy-out for the liberator wedge combo and its been in stock since the order but it has been backordered. I understand if theres a delay or something because it is an assignment, but why if it is in stock?
03/06/2011
  • Buy 1 Toy, Get 1 FREE
  • Save 20% on Luxury Toys
  • Add Some Buzz To Your Favourite Toy & Save 60% On Kit
  • Pick Any 2 E-Stim Toys, Get 60% Off A Kit
  • Stock Up On Gifts! Save 80%. Limited Quantity
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
Kitt Katt Kitt Katt
Quote:
Originally posted by Cream in the Cupcake
I finally had the money to do a buy-out for the liberator wedge combo and its been in stock since the order but it has been backordered. I understand if theres a delay or something because it is an assignment, but why if it is in stock?
Wow, I had a similar problem with another Liberator product. When I placed the order, the item was in stock; but then it didn't ship. The next day it showed out of stock and it sat for a whole week without being shipped. When it finally shipped, it came from the Liberator factory in GA instead of from Eden in NJ. I think there may be some confusion with the relocating of the warehouse and distribution center. I did finally get my Liberator Wing on Friday that I ordered on February 14th. I hope you get your Liberator wedge/ramp combo soon, because I have one and LOVE it!

If you have entered a support ticket and called customer service and still haven't gotten a response, you may try e-mailing someone at EF directly.

Good luck!!
03/06/2011
Cream in the Cupcake Cream in the Cupcake
Thank you. I did a support ticket but Im probably going to call customer service.
03/06/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Kitt Katt
Wow, I had a similar problem with another Liberator product. When I placed the order, the item was in stock; but then it didn't ship. The next day it showed out of stock and it sat for a whole week without being shipped. When it finally ...
Eden and Liberator have merged and Eden has moved to GA. I would imagine, that for some things, this might happen more often with Liberator. If Eden's warehouse is out of stock, they might contact their sister company and have them ship the item.

That being said, it is frustrating when you order something and it seems to be in stock, but then the next day it is not and your item hasn't shipped. I still don't know why this happens, but it does from time to time. Eden usually gets things back in fairly quickly, so I wouldn't worry too much about it.
03/06/2011
Cream in the Cupcake Cream in the Cupcake
Its been shipped!
03/08/2011
namelesschaos namelesschaos
I've come to hate the word "backorder", twice a product for review has been backorder on me and it screw up my timetable for these thing. The frist time was just annoying but this time: ust checked my E-mail and it says I'm past due on my review and and item hasn't shipped yet it is still on back order, I'm going to have to submit a support ticket about this it seems.
03/08/2011
Cream in the Cupcake Cream in the Cupcake
I was worried that would happen. I think this is common for liberator products, i called the customer service number. It made it in a reasonable amount of time tho. It took about 2 business days longer than expected.
03/11/2011
Stephanie Marie Stephanie Marie
I was wondering this. I ordered something, it says it has been back ordered. But it says it is in stock still?

Black Ostrich feather

That is what I ordered, so I am a bit confused? I thought back ordered meant out of stock?
03/29/2011
Cream in the Cupcake Cream in the Cupcake
Quote:
Originally posted by Stephanie Marie
I was wondering this. I ordered something, it says it has been back ordered. But it says it is in stock still?



Black Ostrich feather



That is what I ordered, so I am a bit confused? I thought back ordered meant out of ...
I'd give it a few days and if it doesnt ship then call the customer service number.
03/30/2011
Total posts: 9
Unique posters: 5