Ever returned anything?

bayosgirl bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
Answers (public voting - your screen name will appear in the results):
Yes
ghalik , Undead , MamaDivine , kendra30752 , Dawn (Lilac Distraction) , Melan!e , Stinkytofu10 , DreamWolf , Beck , darthkitt3n , Crystal1 , mpfm , Ansley , Kissaki , OhMy! , Ms. N , RomanticGoth , powerandintent , joja , TameTemptress , mama2007 , jmex83 , unfulfilled , DeliciousSurprise , Passion plum , tA , Abaychan , null , JennSenn , ViVix , travelnurse , *Camoprincess* , HippieFeet , Woman China , AHubbyof2SexualMinds , PassionateLover2 , glasskitten , - Kira - , SneakersAndPearls , bayosgirl , mistre$$ , leanright69
42  (46%)
No
GirlOnGirl , Annemarie , BlooJay , Master DarkWolf , Rossie , BabyCheeks , Raigne , nanamondoute , Allstars316 , padmeamidala , XYCopperheadSly , El-Jaro , humblepie , Kdlips , ToyTimeTim , Greenleaf , Dragonfly Delta , treefrog88 , BG529 , Antipova , leatherlover , llellsee , Kitka , Zakkie , LavenderSkies , hall5885 , SubmissiveFeminist , Double Analysis , CadmiumKitty , MR Chickhabit , MistressDandelion , AshMegYo , Nora29714 , SexyStuff , hot lil momma , Tangles , Bowen , Moniqua , Lummox , ily , TheirPet , solitudinarian , Noelle , dirtythoughts:) , Missmarc , 1001 Pleasures , JoshJosh123 , falalena , SourAppleMartini
49  (54%)
Total votes: 91
Poll is closed
04/26/2012
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Undead Undead
Yes, a defective item for a replacement.
04/26/2012
MamaDivine MamaDivine
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
I have had to return a massage heart, and the dual suction cup handle. The massager went flaky on me after only a month and the handle was unable to work with my shower
04/26/2012
GirlOnGirl GirlOnGirl
Nope. No problems so far!
04/26/2012
kendra30752 kendra30752
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
Only once because I don't like to do that, but when a dress (I bought as a gift) arrived in a totally impossible szie, I HAD to return it. It was a major hassle. Ended up not being able to recieve the email I needed in order to return it. It took nearly 2 months for that email to come in!
04/26/2012
Dawn (Lilac Distraction) Dawn (Lilac Distraction)
I ended up with corsets that were mislabeled as the wrong size, but everything worked out well with that.
04/26/2012
Annemarie Annemarie
I guess I've lucked out, but I haven't bought anything that was clothing-like.
04/26/2012
BlooJay BlooJay
Nope, haven't had to yet.
04/26/2012
Melan!e Melan!e
Ya I am in the process of returning my second Zini Seed. The control pad on both of them were broken...

Since I'm Canadian, I have to return to Eden for refund and then purchase it again. It's frustrating but no biggy and Eden has been super helpful and quick to respond to all my questions!
04/26/2012
Stinkytofu10 Stinkytofu10
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
Yes, unfortunately I got a few things that were defective.
04/26/2012
Master DarkWolf Master DarkWolf
Not so far...
04/26/2012
Beck Beck
I have before a few times.
04/26/2012
Crystal1 Crystal1
I order a ton of lingerie, so I've had to return a few items that were just WAY off size-wise. I usually try to just pass things on to a friend if possible, though.
04/26/2012
nanamondoute nanamondoute
Only made one purchase so far, but was pleased with it
04/26/2012
Allstars316 Allstars316
Not yet. I have done pretty well with what I have ordered.
04/26/2012
Kdlips Kdlips
not yet
04/26/2012
ToyTimeTim ToyTimeTim
I have only had one where I could have, it was a plastic C-ring that broke when I first tried to put it on. I know I could have but I figured that folks needed to know that the plastic would break, plus it was not really defective-just a bad design.
04/26/2012
12345678 12345678
Once when a garter belt was absolutely too large for me.
05/06/2012
Ms. N Ms. N
Twice. It's a drag due to having to repack it and send it back through the postal system, but on Eden's end, the customer service folks are awesome.
05/06/2012
RomanticGoth RomanticGoth
I've had to return my Jopen Vr7. It didn't work and the replacement didn't work, either. I love how easy the return process is!
05/06/2012
spineyogurt spineyogurt
Nope!
05/06/2012
powerandintent powerandintent
I returned a piece of lingerie. It should have been big in the chest based on the size chart, but it was SO small up top.
05/06/2012
joja joja
Yes, I return things that don't fit or are defective. Luckily Eden's return policy is no hassle.
05/09/2012
TameTemptress TameTemptress
I have exchanged before. I purchased a corset that was just too big to lace up on me. Love how helpful EF was!
05/09/2012
mama2007 mama2007
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
yes a defective Hitatchi Wand for a refund of gift card value and i got something else with it.
05/10/2012
jmex83 jmex83
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
We returned the double sided shower handle (or something like that) because it wouldn't stick to our shower lol. That and we had a heart warmer that went crazy on us after a few uses. Thats about it though, I think?
05/10/2012
jmex83 jmex83
Quote:
Originally posted by jmex83
We returned the double sided shower handle (or something like that) because it wouldn't stick to our shower lol. That and we had a heart warmer that went crazy on us after a few uses. Thats about it though, I think?
To add to this---

Our customer service was fantastic! We didn't have any issues, we just let them know what the deal was and we got a shipping label that day.
05/10/2012
PropertyOfPotter PropertyOfPotter
I have the heart ice cube tray with a fracture in it and Ona Pit Sucker that had a weak spot in it that tore the first time we used it....will be sending them back very soon. :/
05/10/2012
Antipova Antipova
Wow, I think in my more than a year here, I have never had to return anything. I think I asked for a return label one time when a glass toy wasn't how I expected it to be... but I wound up deciding to keep it afterall.
05/10/2012
leatherlover leatherlover
In over a year and a half, I have never had to return anything. I was missing an item once, but never returned something.
05/10/2012
Total posts: 65
Unique posters: 62