so mad stupid checkout

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so mad stupid checkout

Secret Pleasure Secret Pleasure
so i juts have to rant cause i had items in my cart ready to checkout before the 25% discount ended. I went to pay coverted all my points to a gift card and as I was paying and clickcing submit it changed the prices back to normal price thats some b.s.
02/12/2012
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indiglo indiglo
This sounds like a message best sent to a customer service rep via a support ticket. You'll find it under your "Account", and then "Support Tickets".
02/12/2012
Ghost Ghost
This site is run on EST, so if you're on the west coast trying to buy something on sale around 9pm.. well.. you're out of luck.
02/12/2012
acessorie acessorie
I would still submit a support ticket and see if they will honor it because you were checking out.
02/12/2012
Secret Pleasure Secret Pleasure
yes i am on the west coast and i might do that and see what they say
02/12/2012
Kitt Katt Kitt Katt
Ouch. I know how you feel. I had a similar situation when I was trying to order Jaguar cuffs. I was trying to to add to my order to qualify for free shipping when the Jaguar sale expired. I didn't realize the sale was ending so I was bummed, but they went on sale again a couple weeks later so I jumped on them.
02/12/2012
lilly555 lilly555
Quote:
Originally posted by Secret Pleasure
so i juts have to rant cause i had items in my cart ready to checkout before the 25% discount ended. I went to pay coverted all my points to a gift card and as I was paying and clickcing submit it changed the prices back to normal price thats some ...
That happend to me yesterday when the LOVE coupons ran out . I learned my lesson and hurried to make a purchase with todays discount because I didn't want to risk the west coast timing.
02/12/2012
SparklyGlitter SparklyGlitter
So glad to find out now that my west coast time could cost me, really need to keep this in mind. So sorry this happened to you
02/12/2012
GONE! GONE!
Aww man how annoying!
02/12/2012
Allstars316 Allstars316
Oh that isn't good. Sorry it happened to you. My first purchase I had no idea what I was doing. I forgot gifts cards and the 15% discount. I was able to cancel it and fix it the right way.
02/12/2012
SMichelle SMichelle
I can see how that would be really annoying.

I agree that you should submit a help ticket.
02/12/2012
Ryuson Ryuson
Because of the clubs and parties, I automatically convert to 'Eden time' when I'm on here. Sorry about you losing your sale, though.
02/12/2012
Tagmstr Tagmstr
That sucks I know the feeling!
02/12/2012
Total posts: 13
Unique posters: 12