Collar should have ring, but doesn't.

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Collar should have ring, but doesn't.

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Contributor: HippieFeet HippieFeet
I just got a package from EF in the mail, and I was so excited to get it. I opened it up, and saw my collar. It looked different than in the website photo. I bought the ruff doggie styles heart beat collar: link
There is no ring on it to attach a leash to, but the picture on the website clearly shows one, and the reviews mention having one. Has this happened to anyone else? Should I send in a support ticket? (I just had to do one for my last order, too)

Collar
Collar2
07/28/2012
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Contributor: LunaLuthor LunaLuthor
Quote:
Originally posted by HippieFeet
I just got a package from EF in the mail, and I was so excited to get it. I opened it up, and saw my collar. It looked different than in the website photo. I bought the ruff doggie styles heart beat collar: link
There is no ring on it to attach a ... more
I am sorry
07/28/2012
Contributor: Mitzuki Mitzuki
I'd definitely send in a support ticket!
07/29/2012
Contributor: Zandrock Zandrock
Definitely send a support ticket.
07/29/2012
Contributor: HippieFeet HippieFeet
Thanks. I've sent one in. I've spoke with someone who purchased it and had the same thing happen. She said that they said the product no longer comes with one.
07/29/2012