#AskEden - How to Ask Questions

AskEden AskEden
#AskEden:

For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post questions in the forum.

The staff members to contact for various topics are all listed below. If you’re still not sure who to contact, you should post your question on the Community Forum.

When asking questions on the forum, please be sure to start your question thread with the hashtag #AskEden -. This will make it way easier for us to find your question and help you out.


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04/04/2012
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wrmbreze wrmbreze
This is very helpful..setting alerts for this page and bookmarking it as well.
04/04/2012
indiglo indiglo
Wow, yet another super useful thread! I'm bookmarking this one too. Thank you so much!!
04/04/2012
js250 js250
Great thread!! Thank you for doing this for us regulars and the newbies!!!
04/05/2012
Rossie Rossie
This is the MOST helpful thread ever, sparing us the time to look all over the site! Thanks Eden staff!!!
04/05/2012
catgirl9 catgirl9
Yes! I love having all this info in once place.
04/05/2012
Kindred Kindred
We discussed this concept and I like it in theory. My concern is that people will not follow it. For example, Kristi ad posted a similar thread, yet people continued to post questions on the forums that were more appropriately directed to EF staff. My interpretation is either:

1) they didn't know better, either because they are new or are more experienced but simply forgot. How do we make this available so it becomes a resource that is actually used? Constantly reminding people defeats the purpose for having this thread and demonstrates that it is not accessible.

or 2) people don't care and post anyway because they earn points and there are no repercussions to their actions. So this would be the "I know better but I'm getting my points anyway" group. How do we stop this group from continuing to do this despite knowing better?

Rules are great, but useless if people don't follow them. And currently, there is no incentive for people to follow the rules and plenty of incentive to violate them. Don't get me wrong, I think this is a great idea. The issue is implementation and enforcement.
04/05/2012
js250 js250
Quote:
Originally posted by Kindred
We discussed this concept and I like it in theory. My concern is that people will not follow it. For example, Kristi ad posted a similar thread, yet people continued to post questions on the forums that were more appropriately directed to EF staff. ... More
I admit, I was one of the posters. I was on a forum mode and was way the heck over my points but was having fun. I forgot to reference this until way afterward and then kicked myself in the butt. Really hard, but you can do it again, I deserve it.......bending over, waiting for the kick.
04/05/2012
Kindred Kindred
Quote:
Originally posted by js250
I admit, I was one of the posters. I was on a forum mode and was way the heck over my points but was having fun. I forgot to reference this until way afterward and then kicked myself in the butt. Really hard, but you can do it again, I deserve ... More
But that's my point. We all forget these great resources are available. How do we remind people before they do it rather than after the fact? I don't have the answer but I'm hoping by discussing it someone will have a brilliant idea.
04/05/2012
Gary Gary
Quote:
Originally posted by Kindred
But that's my point. We all forget these great resources are available. How do we remind people before they do it rather than after the fact? I don't have the answer but I'm hoping by discussing it someone will have a brilliant idea.
You are right - some people will forget, and others will never even read it. But we have to do it anyway. Not providing any information at all, is not a better choice. Also, this thread will be here for us to use when people ask questions. We can always direct them to this thread. And for everyone else, we will just continue stumbling upon questions that are hiding on the forum like we always do.

I do think if people begin seeing the #AskEden hashtag attached to questions, that it will catch on. That would at least be a step in the right direction, for us to better help all of you.
04/05/2012
lillmiss5054 lillmiss5054
Thank you so much for the clarification, this helps new members like myself. All information like this strengthens each of us as individuals and in return the site also.
04/11/2012
TheSinDoll TheSinDoll
Great thread! Wonderful information! Thank you!!!!!
04/11/2012
closed account closed account
thank you thank you for the well organized info. i've never really been sure about the appropriate place for questions on some stuff.

you rock!
04/13/2012
Woman China Woman China
I think I just had a mini-orgasm. Oh! I am so happy that Eden is becoming more organised in the Forums!!!

Yes. I am anally retentive when it comes to organisation. It's really that bad.
04/13/2012
ToyTimeTim ToyTimeTim
Just seen this, actually clicked the link in a response. (teach me to pay attention. lol)

So, I now have a suggestion for this thread. Could this be placed at the top of the categories? My thinking is it would be seen first before any of the other ones. Might make it more noticeable rather than buried in the Updates and Feedback section.
05/10/2012
kendra30752 kendra30752
Quote:
Originally posted by AskEden
#AskEden:For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post ... More
This is SUPER helpful! Thanks to ToyTimeTim for referring me here. I had totally missed this thread.
05/20/2012
ToyTimeTim ToyTimeTim
Quote:
Originally posted by kendra30752
This is SUPER helpful! Thanks to ToyTimeTim for referring me here. I had totally missed this thread.
Don't feel bad I missed it too. I kept seeing the like at the bottom of Ask Eden's posts, one day I just clicked on it and bingo. lol
05/20/2012
Owl Owl
This will be helpful!
05/27/2012
lexical lexical
This is so helpful! Bookmarked it!
05/31/2012
Nirelan Nirelan
Quote:
Originally posted by AskEden
#AskEden:For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post ... More
BOOKMARKING THIS THREAD! So much helpful info here! And I'm just now seeing this!! LOL
06/08/2012
Nirelan Nirelan
Quote:
Originally posted by ToyTimeTim
Just seen this, actually clicked the link in a response. (teach me to pay attention. lol)

So, I now have a suggestion for this thread. Could this be placed at the top of the categories? My thinking is it would be seen first before any of the ... More
Great idea!
06/08/2012
yarii yarii
THANK YOU!
06/23/2012
phozersexy phozersexy
Is there a way to remove a question that u posted?
06/29/2012
AHubbyof2SexualMinds AHubbyof2SexualMinds
Great post, gives tons of info that is needed.
06/29/2012
AskEden AskEden
Quote:
Originally posted by phozersexy
Is there a way to remove a question that u posted?
Send an on-site message to the Forum Mod and let them know why you'd like it removed.

#AskEden
06/29/2012
Stark Stark
wow ive been on here a while and never knew there was so much support, amazing site <3
07/01/2012
Eden062112 Eden062112
Quote:
Originally posted by AskEden
#AskEden:For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post ... More
Sadly my computer does not save things when i bookmark them But hopefully I can remember this page is here!
07/02/2012
Bowen Bowen
Thanks for clearing this up. :p
07/05/2012
Burn Burn
Thank you.
07/06/2012
Nacht Stern Nacht Stern
Great thread! Thank you for the information~!
07/10/2012
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Total posts: 33
Unique posters: 28