Ummmm, I'm not sure if I'm just being thick but I would really like the LELO Flickering massage candle on this page - link

I have 'liked' Eden on Facebook and also clicked on the 'share' button on the left hand side of that promo page (to add the link to my wall) but it only puts up a link for the Ina. How do I share the Flickering massage candle to recieve 30% off????

And even though I did share the Ina on my fb wall (I did a dumby run through the cart) it still puts the full price in the cart.

What am I doing wrong? less

Ummmm, I'm not sure if I'm just being thick but I would really like the LELO Flickering massage candle on this page - link

I have 'liked' Eden on Facebook and also clicked on the 'share' button on the left hand side of that promo page (to add the link to my wall) but it only puts up a link for the Ina. How do I share the Flickering massage candle to recieve 30% off????

And even though I did share the Ina on my fb wall (I did a dumby run through the cart) it still puts the full price in the cart.

What am I doing wrong? less

Actually, while I'm here - do you know why items in our cart and compare list disappear sometimes and other times they are there for ages?
It's MOST annoying!!!
I forget all the items I put in my cart ... I often put them there ready for my next order but sometimes I won't be ready for a week or so. Then they are gone. Because of that, I end up not purchasing items (sometimes I don't put them in my wishlist ... but straight in my cart). less

Actually, while I'm here - do you know why items in our cart and compare list disappear sometimes and other times they are there for ages?
It's MOST annoying!!!
I forget all the items I put in my cart ... I often put them there ready for my next order but sometimes I won't be ready for a week or so. Then they are gone. Because of that, I end up not purchasing items (sometimes I don't put them in my wishlist ... but straight in my cart). less

I'm also having major issues, starting to think that if some ip adresses are blocked maybe our Aussie IP adresses are blocked?

I've also double checked that the item I was trying to get was in stock. argh,

Might be time to send in a support ticket shellz ?? Maybe we both should?? less

Lol - seems mighty complicated.
I'd like to get the candle when the DVDs are ready to ship.

Unfortunately after I logged out and back in (cause I'd NEVER logged out since joining) now everytime I click on my - Order: Status, Changes, Returns - button, it keeps taking me back to the main page - link

I can no longer check on my order status. Is that a glitch????
I am NOT having a good day. Getting extremely frustrated!

WOOEST ME! less

Did you try to log out and back in again maybe? Or right click the link and see if it lets you open in a new window? Sometimes at my mom's house when I click something it goes to the main page as well, and it is really annoying.

As far as the Facebook Connect, I have been wondering about this myself. In order to get points, etc, I have to re activate everything. So I feel like I am creating a whole new account on top of it, which I think is strange.

Maybe message Illusional and she could help you? She is the one who helped me

I think the whole site has been crazy lately, and I have a feeling it will be around through the busy holidays. less

Did you try to log out and back in again maybe? Or right click the link and see if it lets you open in a new window? Sometimes at my mom's house when I click something it goes to the main page as well, and it is really annoying.

As far as the Facebook Connect, I have been wondering about this myself. In order to get points, etc, I have to re activate everything. So I feel like I am creating a whole new account on top of it, which I think is strange.

Maybe message Illusional and she could help you? She is the one who helped me

I think the whole site has been crazy lately, and I have a feeling it will be around through the busy holidays. less

I was able to get the free toy discount but even when I tried different lelo products it just wouldn't apply them

I also noticed that the special offer image has now dissappeared from the lelo products page (such as siri, alia etc) Hope to hear back soon as I was hoping to get it here by Christmas less

Once cherry gets a chance to go over my most recent free review (man'tr sponsored) then i can put in my usual monthly request - feels like ages since I put one in, I guess cause last months toy screwed up on me lol!

I've also got a buy out one Im still working on. hmm maybe if I get my sister to try on her account - or maybe try on my dads computer or something like that. Maybe even a different browser??

I dont want all the free toys lol just wanted to see what happenned if i added all of them lol - I just want the cute aqua coloured bullet. Ive never been a fan of cockrings for some reason.

will report back if I have any luck! less

Ticket sent. I stated that others have had trouble with it too.

When I log in using the facebook connect it takes me to the Eden main site. There is no name or anything up on the top right corner so it doesn't log me into my account. And yet, when I try to connect facebook with Eden (Associated Log-Ins area) it says my facebook is connected to another account.
This is what comes up in red front -

Your Facebook log-in cannot be associated with your current EdenFantasys account because your Facebook log-in is already associated with another EdenFantasys account.

I only have this (Shellz31) Eden account.
About to rip some hair out....

One good thing - my status page came back - weird but I'm happy about that! less

My girl had this same problem. When you connect from Facebook for the first time, it makes you an account automatically using the email address from your FB account. It's a totally different account. She did this a week ago to get the free gift through FB. So her order was on that auto generated account, not her "real" EF account. It is super frustrating, because she accumulated points on that account and everything. She figured it out while trying to connect to FB from EF and getting that same message you did. The only way she could view that "other" account was to go through FB, find an EF link, and login using FB connect.

So what fixed it? She simply waited for her order to come, generated a gift card from the points she had accumulated and donated them to the Christmas family, and then deleted that account. Then she signed onto EF, went to associated logins and hooked up to FB through her "real" account. So now every thing is back to normal. less