I agree with Alyjazz about the old list style.

Also, I think it's rather funny when a 4-star review is listed as the "most helpful critical review." 4-stars is critical? Really?

I agree with this, also, there are some reviewers who I prefer to read if I see they've reviewed a toy because I trust their opinion and/or their body is similar to mine. This new system makes it harder to find the reviews by the reviewers I want to read.

Every product I've looked at so far seems to have the new layout. I just looked up the LELO Bob, the Tantus Ripple and the Evolved Symphony Interlude to name a few.

This is formatted in the new way.

I like the idea of it. It gives a good look at how good the ratings get, and how bad the ratings get. The old format didn't showcase that well. Many people would still look through the other reviews, I think. And you can click one of the star rating bars to see all the reviews that gave that rating; I find that extremely helpful.

Overall I think it gives a neater look to the product page and makes it a little easier to get the grand view of a product, or do more fine-tuned research. For example, you can see when a product has fifty 5-star reviews and just one 1-star review, and then quickly find and click the 1-star review to see why this person thought so differently.

It has always been at the bottom, yes, but it used to also be listed right next to the review on the product page. So now it will be much harder and time consuming to figure out what can be assigned and what can't.

I really don't like the new setup. It will make finding products to review more difficult, and I worry that most people will only read the most useful positive and negative review, and none of the others. I like to look at several reviews when I buy an item. I also trust some reviewers opinions more than others. I think a lot of people will feel the same way.

Yes, exactly. I used to just scan the product page to see if the reviews that had been done where Eden-assigned or not.

I also agree with Alyjazz. I don't like how the reviews are showcased. It is harder to find reviews your looking for. I also liked having a basic rundown of all the reviews on one page.

And I'm with Petite Valentine. 4 stars is NOT critical.

I've noticed this, too.

For example, on one product page, the featured "critical" review rated the product as 4 stars, and this review has 11 Extremely Useful votes. But there is another review that also rated the product 4 stars, and this review has 31 Extremely Useful votes and 5 Useful votes. So, despite having many more Extremely Useful votes, it seems as though Useful votes decrease a review's rating (though we'd been told that useful ratings are not down-votes . . . but, in this case, they are).

Also, why would the "most useful" critical review be determined by who ranks the product the lowest? A review that rates a product as 3 stars can often be much more informative than a review that rates the product as 1 or 2 stars if the pros and cons are thoroughly detailed. As another example on another product page, the most helpful critical review was a review that rated the product as 2 stars; this review had 13 Extremely Useful votes and 4 Useful votes. However, there were several other reviews on this product that had many more Extremely Useful votes than just 13. One review rated the product as 3 stars and had 40 Extremely Useful votes and 4 Useful votes. Why would the 2-star review be considered to be a more useful critical review than the 3-star reviews?

The same goes for "most useful" positive reviews: why would a 5-star review be considered the only positive rating? It is still extremely positive to rate a product 4 stars. As an example of this, a product page lists the most useful positive review as one with 11 Useful votes and 3 Somewhat Useful votes, yet there are a couple of other reviews that rated the product as 4 stars and both have better ratings. One of the 4-star reviews has over 40 Extremely Useful votes and 1 Useful vote (again, compared to the featured 5-star review's 11 Useful votes and 3 Somewhat Useful votes).

I hope this new system does not skew how a lot of people rate products in order to be the "featured reviewer" on the product page. If someone rates a product as 1 star on a decent (but not stellar) product, his or her review will be featured on the product page. Likewise, they could choose to rate a so-so product as 5 stars. If any other rating is given to a product on a review, then the review is pretty much guaranteed to be buried as soon as other reviews pour in.

In a nutshell, I dislike a system that features reviews based solely on how many stars the contributor rated the product. Regarding how useful a review is, there is so much more to consider than that.

I also liked the old system of being able to see at a glance who wrote the review. As someone else mentioned, I sometimes prefer to read reviews by certain reviewers because I know how useful their reviews are to me specifically.


As with anything new, I realize there are glitches to be worked out. The above is given in the spirit of feedback and is not meant to be an attack. I know the tech team works hard; therefore, I wanted to also give feedback on the nice, neat appearance of the new product page. I am just hoping that some of the good features about the older system could somehow be incorporated with the new.

I feel this way, too. There are people on the site who have sex lives and sexual responses similar to mine and also people whose opinions I really trust. I like to read their reviews in addition to any new ones when I'm looking at a toy.

The new system, with the spotlight reviews is only being used on toys, so far. I have looked at lubes and lingerie and other things and they do not have this being used on them.