New Reviewers

New Reviewers

Airlia Airlia
Miss Kiss This addressed this before link but I think it deserves more attention.

After reading through a lot of the new reviews I've been disappointed. They are often very low grade erotica, poorly written and uninformative.

I know we can remedy it by asking a lot of questions- but after doing so I feel like I'd do better writing the review myself.

Is there a way to create a higher standard for the sake of the reviewing community as well as customers relying on our reviews?
01/16/2009
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Miss KissThis Miss KissThis
I agree that this could be improved upon.

If the requirements were changed maybe things would be better? If becoming an advanced reviewer [and therefore getting the "Free Toys!" advertised] required more than just 2 reviews, maybe people would realize they don't want to put effort into reviewing.

If nobody wants the requirements changed, which is fair enough, maybe the focus of the advertising for the review program could be shifted. It's great to have a wide variety of reviewers, but why does EF need to attract them with "Free Toys!!!"? Sure, it works to get people interested in the program at first, but is it sending the right message?
01/16/2009
Epiphora Epiphora
Yeah, I think the "Free toys!!!" thing could definitely be toned down. Perhaps 3 (well-written) reviews and some forum activity could be required?
01/16/2009
Not Here Anymore f/k/a Happy Lady Not Here Anymore f/k/a Happy Lady
(I have no water today thanks to the freezing temps... i.e. NO COFFEE... so please forgive if I ramble)

I think I read in a previous forum thread where Victoria stated that submitting 2 reviews doesn't necessarily get you into the "advanced level" reviewer program. I have also seen some forum postings by reviewers asking when they would be upgraded and when I clicked on their profiles they had more than 2 reviews posted - one of them even had 6 and is still not upgraded last I checked.

I always check the status of the "OH MY GOODNESS I CAN'T BELIEVE HE/SHE WROTE THAT" reviews/reviewers and most of the time it seems those reviews are non-verified by non-advanced level reviewers.

While I despise reading those, I think if someone honestly wants to become part of the advanced level reviewer program, those "bad" reviews have to be published and the community has to comment on them so that person will know how to improve. If the writer of said "bad" review isn't interested in anything more than free toys and isn't getting upgraded, chances are he/she will stop writing reviews anyway.
01/16/2009
tantric tantric
I have been recently bumped up to advanced, so I'm kinda new around these parts. To my credit (or lack thereof) I have 11 reviews on the site, 10 that I posted before becoming advanced. I have yet to receive my first assignment, but I don't let that stop me from writing.

I think everyone needs to let their votes do the talking when it comes to very poor quality reviews. I try and rate as many reviews as possible, but I don't have time to comment on every one, and I feel that some are just not worth commenting on.

Constructive Criticism goes a long way for some, it was very helpful to me when I wrote my first couple of rough reviews. I hope that if someone finds ways for me to make my review better then they will post, that kind of feedback is how we all learn what is most helpful. If I can be a better reviewer then I can better service the community

Of course "free toys" was a lure to me, I just also happen to like to share my opinion.

Thanks, and once again ALL feedback is helpful, so let me know if my review lets you down.
01/16/2009
Victoria Victoria
Quote:
Originally posted by Not Here Anymore f/k/a Happy Lady
(I have no water today thanks to the freezing temps... i.e. NO COFFEE... so please forgive if I ramble)

I think I read in a previous forum thread where Victoria stated that submitting 2 reviews doesn't necessarily get you into the ...
Thanks, Happy Lady, for remembering my post! You are right about the decision to upgrade not being based solely on the ‘2 review criteria’. We even state on the website outside of forum posts that it’s a minimum of 2 reviews and that activity will be factored in the decision as well.

I have been here 2 months and I’ve changed the way things are being done. I currently have a few dozen upgrade requests, in the last week I have approved exactly one of them.
The reason for this is that the applicants in the queue are not ready to be approved – they need more time to learn about the community, engage, and polish their writing skills. I could outright decline any of them, but I prefer to wait and let them have a chance to grow, to be inspired by others and to “get” the tone - which for some, can take a while. I upgrade based on writing quality and overall activity.

Most of the phenomenally bad reviews are written by Basic Level reviewers, those reviews are Not Assigned (and therefore not ‘verified’) and get published immediately upon submission. I see them after they’ve been on the site for however long since I last worked in the reviews page and I don’t remove them unless they are spam. Obviously, if these “bad writers” apply for an upgrade, they won’t get approved – and your observations are correct, when they don’t get approved right away, we don’t hear from them again…it’s clear to me that they were only interested in the free toys, not the community itself.

The best way for someone to get upgraded is to make themselves known, not by pestering me with whiny emails but by being active in writing more than 2 reviews, by commenting on other reviews and posting in the forums when they have something to share. I want to know that this new reviewer will be a good neighbor so to speak. I also think it helps our community to know that new reviewers have earned their place among them. In this case, I am the mighty gate-keeper.

My boss, the owner of this company, understands why I am being more “strict” – I made the case when pointing out the bad reviews and when showing the improvement of those contributors that have heeded my suggestions (which I give privately in email). It’s working…but Rome wasn’t built in a day.

We’ve actually been discussing, for weeks, a new upgrade process that is interactive. I won’t go into detail now because it is not ready to launch and requires some serious programming. You would be surprised at how many things we have in the pipeline – it just takes time to make them all happen.

If you have any questions or concerns, you can always email me: victoria@edenfantasys. com
01/16/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by Victoria
Thanks, Happy Lady, for remembering my post! You are right about the decision to upgrade not being based solely on the ‘2 review criteria’. We even state on the website outside of forum posts that it’s a minimum of 2 reviews and that activity will be ...
I wasn't exactly trying to focus so much on what it takes to become advanced. The high level of EF's advanced reviewers can't be debated, and I've never even seen a bad "verified review." I wasn't tying to whine or sound like it should be made harder to become advanced. That wasn't the direction I was trying to go at all.

I was more referring to the fact that Eden is almost spammed daily with poor quality non-verified reviews (and yes, I expect to be called out because I used the word spammed.) I agree that if someone wants to write and be a part of the community there should be nothing to stop them. I'm not trying to turn Eden into some sort of elitist group that requires perfect reviewers and nothing less.

Doesn't having misleading reviews on the site hurt Eden in the long run? What happens if a new customer buys a product based on a non-verified review and has a bad experience? Chances are they might not think about coming back, since the website had a review that wasn't representative of the product it was selling.

I would really like to see the advertising focus I brought up touched on. I believe the "Free Toys!" thing is a double-edged sword. On one hand, it brings a lot of interest to the site and the review program, which is great. On the other, there are plenty of people who don't know what the program actually entails, and they will throw together whatever they can thinking that 2 reviews = free toys.
01/16/2009
Epiphora Epiphora
Yeah, this isn't about being upgraded. I know exactly what you mean, MKT. It's disheartening to keep reading such poorly-written reviews day after day, knowing they will not be pulled from Eden and the best we can do is correct the reviewers in the comments section. I know it's probably a bad idea to suggest that reviews be deleted, so what if reviews rated "not useful at all" could be hidden from product pages?
01/16/2009
Not Here Anymore f/k/a Happy Lady Not Here Anymore f/k/a Happy Lady
"Doesn't having misleading reviews on the site hurt Eden in the long run? What happens if a new customer buys a product based on a non-verified review and has a bad experience? Chances are they might not think about coming back, since the website had a review that wasn't representative of the product it was selling. " - MKT

I have this concern as well. So taking from Epiphora's suggestion (and running a little) maybe reviews that are "not useful at all" get pulled and the reviewer has to rewrite before republishing?

Maybe this policy

"Most of the phenomenally bad reviews are written by Basic Level reviewers, those reviews are Not Assigned (and therefore not ‘verified') and get published immediately upon submission. " - Victoria

... should be changed.
01/16/2009
Adriana Ravenlust Adriana Ravenlust
Hmm. I agree these reviews could be potentially 'damaging,' if you will. What about a strikes policy, with a strike being a not-useful at all vote. 5 strikes and you're out? Review is taken down, period.
01/16/2009
Not Here Anymore f/k/a Happy Lady Not Here Anymore f/k/a Happy Lady
Quote:
Originally posted by Adriana Ravenlust
Hmm. I agree these reviews could be potentially 'damaging,' if you will. What about a strikes policy, with a strike being a not-useful at all vote. 5 strikes and you're out? Review is taken down, period.
Something along those lines, but up to the discretion of the program director. Otherwise one of the best reviewers on here would have had a whole lot of his/her reviews pulled when "someone" took a little vengeance on him/her after a particular forum discussion. Yes... that was as vague as possible while still reminding those who remember.
01/16/2009
jedent jedent
I'm new, still waiting for my upgrade, and writing reviews about what I can. Perhaps mine arent up to par, I dont know, but I am trying my damndest to cover all the bases. I'm even going to do a few buy-out reviews in the mean time just to get some more reviews done.

I do wonder though if people can just base their review on some random toy they've never owned on what other people wrote.
01/16/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by jedent
I'm new, still waiting for my upgrade, and writing reviews about what I can. Perhaps mine arent up to par, I dont know, but I am trying my damndest to cover all the bases. I'm even going to do a few buy-out reviews in the mean time just to ...
I hope you do not feel that this post is about ALL new reviewers. The fact that you are still writing reviews past the "required" first 2 is a great thing. The fact that you're posting on the forums is really good too. You seem generally interested in actually doing reviews, not just getting free stuff.

I've wondered the same thing myself. Those are mostly the reviews I worry about.
01/16/2009
Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by jedent
I'm new, still waiting for my upgrade, and writing reviews about what I can. Perhaps mine arent up to par, I dont know, but I am trying my damndest to cover all the bases. I'm even going to do a few buy-out reviews in the mean time just to ...
Why don't we test it out?

-reads a bunch of reviews on the smart balls, writes a new one, is awesome- LOL
01/16/2009
Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by jedent
I'm new, still waiting for my upgrade, and writing reviews about what I can. Perhaps mine arent up to par, I dont know, but I am trying my damndest to cover all the bases. I'm even going to do a few buy-out reviews in the mean time just to ...
You can do buyout as a basic reviewer? I was not aware of that, but thanks for telling me!!

& please don't let a few odd "not useful at all" votes get you down. We all have them on one review (or them all ) that are completely unwarranted. Your off to a great start!
01/16/2009
jedent jedent
I really am interested in free stuff but I'm also not out to scam the system, know what I mean? I want to do this the right way.
01/16/2009
Carrie Ann Carrie Ann
Quote:
Originally posted by Not Here Anymore f/k/a Happy Lady
Something along those lines, but up to the discretion of the program director. Otherwise one of the best reviewers on here would have had a whole lot of his/her reviews pulled when "someone" took a little vengeance on him/her after a ...
Oh, it's still happening.
01/16/2009
Carrie Ann Carrie Ann
Quote:
Originally posted by Carrie Ann
Oh, it's still happening.
Lol. Not that I'm the best reviewer on here but I got a lovely 8 or 9 "not useful" votes last night.
01/16/2009
Miss KissThis Miss KissThis
I would like to keep this thread going in a constructive matter.

Let's please stop focusing and "not useful" votes.
01/16/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by Miss KissThis
I would like to keep this thread going in a constructive matter.

Let's please stop focusing and "not useful" votes.
(That should say "on" instead of "and" oops!)
01/16/2009
Epiphora Epiphora
Although perhaps administrators could take "not useful" votes into consideration, I think it should ultimately be up to them whether they remove or downplay certain reviews.
01/16/2009
Carrie Ann Carrie Ann
Maybe they could somehow make a *more* link at the end of the reviews? Show five or so reviews in the review tab and then, if you want to read more, you hit the more link and it takes you to a page with all of them?

That way they could still allow anyone to review, which is one of the things EF is known for, yet those crappy reviews would be buried on a separate page.
01/16/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by Carrie Ann
Maybe they could somehow make a *more* link at the end of the reviews? Show five or so reviews in the review tab and then, if you want to read more, you hit the more link and it takes you to a page with all of them?

That way they could still ...
That would be an improvement. Although, Eden would still be "spammed" with the poor reviews in general.

I don't expect every review to be amazing, it's just disappointing when 3 or 4 out of 5 reviews I read could be SO much better.
01/17/2009
CaptainBunnyKilla CaptainBunnyKilla
Quote:
Originally posted by Carrie Ann
Maybe they could somehow make a *more* link at the end of the reviews? Show five or so reviews in the review tab and then, if you want to read more, you hit the more link and it takes you to a page with all of them?

That way they could still ...
I think that might work really well! I don't know how you would deal with the toys that ONLY have crappy reviews (like, one or two total), but that's a very good suggestion!
01/17/2009
Backseat Boohoo Backseat Boohoo
Didn't somebody have a suggestion that a really low rating (not useful at all) would have to be explained in a constructive manner? I thought that was a good idea.
01/17/2009
Tuesday Tuesday
Quote:
Originally posted by Beautiful Dreamer
You can do buyout as a basic reviewer? I was not aware of that, but thanks for telling me!!

& please don't let a few odd "not useful at all" votes get you down. We all have them on one review (or them all ) that are ...
Can someone explain to me what a buy-out review is? Is it just when you buy the toy yourself then review it?
01/17/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by Tuesday
Can someone explain to me what a buy-out review is? Is it just when you buy the toy yourself then review it?
A buy-out is an option that all advanced reviewers have, which counts as a verified review. An advanced reviewer has the option to purchase a product with a discount (no limit on the price of the product). Same rules apply to buy-outs as free assignments- a time limit and you can only do one at a time.
01/17/2009
Scarlet's Letter Scarlet's Letter
Quote:
Originally posted by Airlia
Miss Kiss This addressed this before link but I think it deserves more attention.

After reading through a lot of the new reviews I've been disappointed. They are often very low grade erotica, poorly written and uninformative.

I ...
I'm new here, and honestly am not in it for the free toys. I already do toy reviews for other websites so I don't worry about getting things free, I also buy a lot of my own toys. I have written about 8 or 9 reviews so far I think. This is all a new process to me really, so if mine are poorly written, someone please tell me! Honestly, I would appreciate it so much. I have been getting comments/questions on some of my reviews and it's making me realizing that there are some details I have forgotten to add, and it makes me re-think things and edit my reviews. This is a good thing! I don't want to submit crap, I'd like to submit honest reviews based upon my experiences. I love this site and i truly love most of the reviews here. They've helped me decided which toys to purchase and which ones to skip. I'm so hoping this thread wasn't about me lol, but just in case. I wanted to publicly let you all know that if I suck at this right now, I swear I'll get better in time!! Give a girl a chance, and please if you have any tips, message them to me to comment and let me know.

Thanks gals!!
XOXO
Amber
01/17/2009
Miss KissThis Miss KissThis
Quote:
Originally posted by Scarlet's Letter
I'm new here, and honestly am not in it for the free toys. I already do toy reviews for other websites so I don't worry about getting things free, I also buy a lot of my own toys. I have written about 8 or 9 reviews so far I think. This is ...
I can't speak for anybody else, but I can assure you that none of my comments were directed towards any reviewer in particular. (I'm pretty sure nobody else's were either)

We all want to see Eden be the best it can, so hopefully this thread is being taken as good constructive criticism of the review program (and it's reviews) in general
01/17/2009
Airlia Airlia
Sorry I've been out of the forums for a while - internet problems.

I wanted to say - like a lot of you have already said - that this isn't aimed at any one particular reviewer.

Most of the new reviewers are trying and Victoria is obviously trying her best too, but she isn't superwoman (much as we'd like to think she is.)

It's just that when I read reviews with obvious spelling errors, grammatical errors or no real information included, I become quite disheartened.

The one thing I love is being able to comment - ask questions and allow prospective buyers to get more information, while allowing new reviewers to remember points to include next time. Hey even I forget! I think I got told to read the review at one point though...

Other suggestions are maybe sending a writing sample in - like it was done at the start. I don't know how viable that is with such a quickly expanding community.

I really love the guidelines too - that helps me start my reviews, I wish the ahem (bad) reviews followed these guidelines more closely.
01/20/2009
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