I can't believe the packaging of this!

Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Related to: 
So, we all know not to stick things in our butts that don't have a flared base/retrieval cord. I was really shocked to see the packaging of these balls said "Perfect for Vaginal and Anal Pleasure." I only noticed this when we got them in my store.



You think Cal Exotic would be on top of this.
09/25/2011
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Contributor: Tuesday Tuesday
This is really surprising. Cal Exotics is a winner for annoyingly putting "For external use only" on every single product. So this one they say is ok for anal use? Wow.
09/25/2011
Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by Tuesday
This is really surprising. Cal Exotics is a winner for annoyingly putting "For external use only" on every single product. So this one they say is ok for anal use? Wow.
And it even says it on our product page, too. I think that needs to come off or be changed ASAP, seeing as Eden is known for safety information. Not a single one of the reviews says not to stick them in your butt, either.
09/25/2011
Contributor: Illusional Illusional
Ohmygosh....I hope nobody uses them anally.
09/25/2011
Contributor: Love Perpetua Love Perpetua
Uhhhh, I would definitely not use these anally. It's pretty weird that it says that on the package.
09/25/2011
Contributor: Illumin8 Illumin8
Huh. That's a pretty bad mistake to make.
09/25/2011
Contributor: Illusional Illusional
None of the customer comments mention that either, hmm.
09/25/2011
Contributor: Antipova Antipova
Quote:
Originally posted by Dawn (Lilac Distraction)
And it even says it on our product page, too. I think that needs to come off or be changed ASAP, seeing as Eden is known for safety information. Not a single one of the reviews says not to stick them in your butt, either.
A support ticket is usually quicker at accomplishing this than the forums are.

But yeah. I wouldn't put those in my butt.
09/25/2011
Contributor: - Kira - - Kira -
Wow what an emergency room trip waiting to happen. Couldn't the company get sued over something like that for medical costs? Even possibly for how embarrassing it would be to explain to the doctor why you have balls in your butt? Seems like a big liability to have that on the packaging...
09/25/2011
Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by Antipova
A support ticket is usually quicker at accomplishing this than the forums are.

But yeah. I wouldn't put those in my butt.
I just submitted one. Gotta keep things safe on the site, you know?
09/25/2011
Contributor: Yaoi Pervette (deleted) Yaoi Pervette (deleted)
Quote:
Originally posted by - Kira -
Wow what an emergency room trip waiting to happen. Couldn't the company get sued over something like that for medical costs? Even possibly for how embarrassing it would be to explain to the doctor why you have balls in your butt? Seems like a ... more
I know, right? It sounds like a lawsuit waiting to happen!
09/25/2011
Contributor: PassionQT PassionQT
Good observation! Better safe than sorry.
09/25/2011
Contributor: mandiegk mandiegk
Quote:
Originally posted by - Kira -
Wow what an emergency room trip waiting to happen. Couldn't the company get sued over something like that for medical costs? Even possibly for how embarrassing it would be to explain to the doctor why you have balls in your butt? Seems like a ... more
They can definitely be sued for this because it is a marketing defect. And it wouldn't be just medical costs, I think you could make a case for punitive damages for outrageous conduct since it is standard practice to inform customers not to use anything anally that doesn't have a flared base or a retrieval cord.
09/25/2011
Contributor: Peggi Peggi
Wow...it's a good thing that someone like you found this, because what if someone bought these in the store and didn't know any better as a beginner or something??? Geeze nice catch!
09/25/2011
Contributor: Pixel Pixel
Wow, so much fail! *headdesk*
09/25/2011
Contributor: ToyTimeTim ToyTimeTim
Pretty odd that it would say that, I am surprised for sure.
09/25/2011
Contributor: Rossie Rossie
Good thing I'm not a fan of Cal Exotic's!
09/25/2011
Contributor: Ghost Ghost
I'm not really surprised. :/
09/26/2011
Contributor: Kkay Kkay
Wow. Not surprised given the company, but wow.
09/26/2011
Contributor: Wildchild Wildchild
Quote:
Originally posted by Dawn (Lilac Distraction)
So, we all know not to stick things in our butts that don't have a flared base/retrieval cord. I was really shocked to see the packaging of these balls said "Perfect for Vaginal and Anal Pleasure." I only noticed this when we got them ... more
Great catch, as far as the reviews, ummm makes me wonder!!!!!!
09/26/2011
Contributor: Al Bloom Al Bloom
Quote:
Originally posted by Dawn (Lilac Distraction)
So, we all know not to stick things in our butts that don't have a flared base/retrieval cord. I was really shocked to see the packaging of these balls said "Perfect for Vaginal and Anal Pleasure." I only noticed this when we got them ... more
Hello everyone! Well, you guys are absolutely correct! Not going to make any excuses...all of our other recommended anal toys have a retrieval cord or a tapered/flared base shape. We are changing the packaging and thank everyone for bringing this to our attention. The thing that concerns us is that these have been on the market for almost 6 years and this is the first it was brought to our attention! Sometimes, you get so deep into the forest that you don't see the trees...definitely a poor choice of words on the header tab.

We appreciate the very vocal response and helpful feedback...just goes to show, everyone makes a mistake now and again. Thankfully, this was really the exception, and not the rule! Let's not lose our objectivity based on one mistake....remember, CalExotics pioneered everything that is now commonplace....recharg eable, waterproof, remote control, solar powered, phthalate free, and COLORS...in 1993, the choice was ivory or black! Susan changed that, while still competing with the "boys club." Please don't judge us so harshly based on a header card on one item!

To tell the truth, we weren't even aware of those words, and we thank you all very much for bringing this to our attention. So sorry!
09/26/2011
Contributor: Rawhide Rawhide
Ack! Hope that gets fixed soon
09/26/2011
Contributor: P'Gell P'Gell
Quote:
Originally posted by Illusional
None of the customer comments mention that either, hmm.
I'll do it....
09/26/2011
Contributor: P'Gell P'Gell
Quote:
Originally posted by Al Bloom
Hello everyone! Well, you guys are absolutely correct! Not going to make any excuses...all of our other recommended anal toys have a retrieval cord or a tapered/flared base shape. We are changing the packaging and thank everyone for bringing this to ... more
Thanks, Al!
09/26/2011
Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by Al Bloom
Hello everyone! Well, you guys are absolutely correct! Not going to make any excuses...all of our other recommended anal toys have a retrieval cord or a tapered/flared base shape. We are changing the packaging and thank everyone for bringing this to ... more
I feel like I saved the day!

Thank you for paying attention. I figured there was an honest mistake there. Accidents happen and I won't let this change my opinion of the company overall. I'm glad that it's getting handled in such a great way and that you guys actually listen to us.
09/26/2011
Contributor: wetone123 wetone123
Good catch Miss Debauchery! What would we do without you!
09/26/2011
Contributor: Yaoi Pervette (deleted) Yaoi Pervette (deleted)
Quote:
Originally posted by Al Bloom
Hello everyone! Well, you guys are absolutely correct! Not going to make any excuses...all of our other recommended anal toys have a retrieval cord or a tapered/flared base shape. We are changing the packaging and thank everyone for bringing this to ... more
Thanks for taking the time to respond. I can imagine that with all the thousands of items you guys produce that some sort of mislabeling of a product was bound to happen at least once. At least you guys are on it.
09/26/2011
Contributor: JessCee JessCee
Quote:
Originally posted by Al Bloom
Hello everyone! Well, you guys are absolutely correct! Not going to make any excuses...all of our other recommended anal toys have a retrieval cord or a tapered/flared base shape. We are changing the packaging and thank everyone for bringing this to ... more
I'm really impressed with the response here, thank you!

I've loved CalExotics since I got my Platinum jack rabbit a few years ago ahhh... unfortunately it couldn't handle any more of me after 2 years LOL... oh how I miss it. Really haven't found a better rabbit for me since

Anyway, thanks again for the response and changing the packaging!!!
09/26/2011
Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by JessCee
I'm really impressed with the response here, thank you!

I've loved CalExotics since I got my Platinum jack rabbit a few years ago ahhh... unfortunately it couldn't handle any more of me after 2 years LOL... oh how I miss it. ... more
I agree with this a whole lot. I had my Platinum Jack Rabbit that I loved to death before it bit the dust two years later. Poor guy. I have to say that I haven't found anything that comes close to it after trying several different things out there. All the other ones made me miss that one even more.
09/26/2011
Contributor: JessCee JessCee
Quote:
Originally posted by Dawn (Lilac Distraction)
I agree with this a whole lot. I had my Platinum Jack Rabbit that I loved to death before it bit the dust two years later. Poor guy. I have to say that I haven't found anything that comes close to it after trying several different things out ... more
*rabbit twins*

We're going to have to just pitch out the dough one day and just get another one. I'm convinced that rabbit and I were made for each other....
09/26/2011