That's interesting and I can understand why you might be concerned. The GiGi has a ton of reviews on it, and hopefully unfulfilled will stop by and weigh in on the matter. If you want to, you're more than welcome to send any of the users who have reviewed the product a message and ask them if they have a similar experience. You're also more than welcome to contact the manufacturer to have your issues addressed directly by them.

Here's the link to the reviews: link
And here's a link to Lelo's information: link

I've never run into any issues with mine.

Gigi has always been good to me.

I've never had any issues with mine. If you warranty is not out yet I would contact Lelo and get it replaced. My roommate had to do that for her Mia since her first one had a faulty battery. Lelo was really understanding and made getting the replacement really easy. She's been fully satisfied with her replacement and it was free.