I recently purchased the Ina 2 which I highly recommend!
The clitoral portion stopped working. I called Lelo on a Monday afternoon and asked about the warranty. I was told to register my item and then submit a claim. I mailed out the item from Florida to California on Tuesday afternoon.
To my surprise the following Wednesday ( 8 days later) I received a replacement at my front door mailed from China. Talk about great service!!!! Looking forward to future purchases on edenfantasys of those great Lelo products!!!!
Remember to register your items on their website. It is real easy!
The clitoral portion stopped working. I called Lelo on a Monday afternoon and asked about the warranty. I was told to register my item and then submit a claim. I mailed out the item from Florida to California on Tuesday afternoon.
To my surprise the following Wednesday ( 8 days later) I received a replacement at my front door mailed from China. Talk about great service!!!! Looking forward to future purchases on edenfantasys of those great Lelo products!!!!
Remember to register your items on their website. It is real easy!
