I just received my Eden 10 function waterproof pleasure bullet and as soon as I put in batteries it starts vibrating, even before I put the lid on. I assume this isn’t normal because the reviews say it’s discreet for travel. Also the button doesn’t change anything, it just consistently vibrates at one speed once batteries are in. There are no instructions but I’ve tried holding down the button or double tapping it and nothing helps. Is mine defective or am I clueless?
Eden 10 function waterproof pleasure bullet
Adventure1618
02/08/2019
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Dear Adventure1618,
I'm so sorry to hear that. There is, indeed, a chance that you've got a defective item. First thing you should do in that situation is to submit a support ticket right here. Our super friendly Customer Service will gladly help you.
Judging by what you're describing, you have a big chance of getting a replacement. I will get our Customer Service to contact you. Hope everything will be sorted out in no time.
I'm so sorry to hear that. There is, indeed, a chance that you've got a defective item. First thing you should do in that situation is to submit a support ticket right here. Our super friendly Customer Service will gladly help you.
Judging by what you're describing, you have a big chance of getting a replacement. I will get our Customer Service to contact you. Hope everything will be sorted out in no time.
02/12/2019
Total posts: 2
Unique posters: 2