My order didn’t go through, though I paid?

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My order didn’t go through, though I paid?

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Contributor: anon:) anon:)
I have placed an order a couple days ago and signed up with amazon just to collect points, I come back today to check shipping and the orders tab says I have not placed and orders, though I have paid, any help is appreciated
10/09/2020
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Contributor: frisky069 frisky069
Quote:
Originally posted by anon:)
I have placed an order a couple days ago and signed up with amazon just to collect points, I come back today to check shipping and the orders tab says I have not placed and orders, though I have paid, any help is appreciated
I would do a support ticket to see what's going on. Hope you can get everything figured out!
10/09/2020
Contributor: Soundside46 Soundside46
Amazon?
10/10/2020
Contributor: anon:) anon:)
Quote:
Originally posted by frisky069
I would do a support ticket to see what's going on. Hope you can get everything figured out!
Will update
10/10/2020
Contributor: anon:) anon:)
Quote:
Originally posted by Soundside46
Amazon?
Yea eden has an option to sign in with amazon
10/10/2020
Contributor: Leil@ Leil@
(EdenFantasys)
Quote:
Originally posted by anon:)
I have placed an order a couple days ago and signed up with amazon just to collect points, I come back today to check shipping and the orders tab says I have not placed and orders, though I have paid, any help is appreciated
Hi! I am a community manager at EF, and I'll gladly help you to find out what happened to your order.

Sending a support ticket is a good idea. I'm sure, the Customer service will be useful to clear things up.

If you still need assistance with this question, please, send me in direct message number of your order and an email you used for signing up so that I could help.
10/12/2020