Receiving products with open packaging.

Contributor: Dawn (Lilac Distraction) Dawn (Lilac Distraction)
I recently snagged the rechargeable Wahl massageron the recent sale. I got my shipment in today and went to open the box and the tape was already broken on it. Everything was still in the bubble wrap sleeves and all the pieces were there, but it was still a little strange. My box was also a little dinged up on the outside (as were other boxes in this shipment).

This is not the first time I've gotten items where the tape has already been broken on them from here. It makes me a little concerned because I don't want this to be something someone else has returned and "not used". I've had bad experiences from other retailers who take returns and re-sell them.

I'm pretty sure that there isn't much of a chance this could have been a return, but it's still something that makes me wonder a little bit.

This ever happened to anyone else?
11/03/2011
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Contributor: Jul!a Jul!a
This is something that you really should be bringing up in support tickets rather than the forums. But since you did bring it up, I'd like to encourage anybody who may end up with an already open package to bring it up in a support ticket or by calling (888) 506-5516 to speak with somebody about it.
11/03/2011