So I just returned a defective product (sad!) I'm wondering how fast or long it'll take and what others' experiences were.
How long did it take you to get your exchanged merchandise?
12/13/2012
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It really depends. I had to wait about 2 weeks for items that weren't high end. However, luxury products appear to be faster. I had to wait about 1 week for that. The one time I was sent the wrong item (Pure Wand instead of Eleven) they sent me the right item overnighted before I could even mail out the other package.
12/13/2012
I've had two experiences. One was replaced within a week. The second was never replaced, and when I followed up two months later, they found the record of the received return almost immediately, and made an immediate refund.
12/13/2012
Unless it is on backorder it hasn't never taken more then 2-3 days for me to get an exchange
04/13/2013
Total posts: 4
Unique posters: 4