The New Intimacy

Should I return the promo item, too?

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Contributor: Ryuson Ryuson
(Review Program Mentor)
I recently took advantage of the Baci panty sale where you were allowed to pick one free Baci panty with each lingerie purchase. I got with the sale three of the new bras Eden offers, unfortunately they're not padded at all and are very unflattering. I would like to return these for a refund, but should I return the panties, too? I've already opened the panties to try them on before I found that the bras weren't for me...

Thank you for any help in this matter!
02/05/2012
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Contributor: Ryuson Ryuson
(Review Program Mentor)
Quote:
Originally posted by Ryuson
I recently took advantage of the Baci panty sale where you were allowed to pick one free Baci panty with each lingerie purchase. I got with the sale three of the new bras Eden offers, unfortunately they're not padded at all and are very ... more
I still can't find anything about this... Any advice?
02/05/2012
Contributor: Breas Breas
Quote:
Originally posted by Ryuson
I still can't find anything about this... Any advice?
That's a really good question, I would suggest waiting until Monday to contact customer service to find out what you should do... and that bites the big one that they are not padded. I recently bought one and am waiting for it to arrive!
02/05/2012
Contributor: Ryuson Ryuson
(Review Program Mentor)
Quote:
Originally posted by Breas
That's a really good question, I would suggest waiting until Monday to contact customer service to find out what you should do... and that bites the big one that they are not padded. I recently bought one and am waiting for it to arrive!
I just did and they said that I can keep the panties as long I as I return it for store credit.
02/05/2012
Contributor: Teacookie Teacookie
traditionally most stores say i am so sorry please keep the promo item.
02/05/2012
Contributor: voenne voenne
Quote:
Originally posted by Ryuson
I just did and they said that I can keep the panties as long I as I return it for store credit.
That's nice of them.

I've only ever had the opposite experience, where I went to return something and they said I had to return the free item as well.
02/05/2012