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DHL and USPS

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Contributor: funlilbunnie funlilbunnie
I have two orders that are currently in transit. However, while one is out for delivery today, the other seems to have fallen into a shipping black hole or something. DHL says they tendered the package to USPS already, yet USPS says they are still waiting to receive it. It has been saying that for a couple of days now. Saturday will be a week from the time I placed the order, so how much longer should I wait for an update from USPS? I tried calling them today, but their help was useless to say the least. Im starting to get nervous, but dont want to jump the gun just yet. Any suggestions or tips from those who have dealt with something similar?
05/10/2018
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Contributor: Costumer Care Ghela Costumer Care Ghela
Quote:
Originally posted by funlilbunnie
I have two orders that are currently in transit. However, while one is out for delivery today, the other seems to have fallen into a shipping black hole or something. DHL says they tendered the package to USPS already, yet USPS says they are still ... more
Thank you for your post.

I am sorry to hear about the troubles with the delivery.

DHL and USPS are sometimes really slow to update.

There are slight delays almost all the time.

Could you please provide the order number that has no updates on it.

As soon as you will provide the order number, we will investigate the issue.

Let me know if I can be of further assistance!
05/12/2018
Contributor: JimmyDurr JimmyDurr
I'm currently dealing with the exact same thing. How did everything pan out, how long did you wait?
12/12/2020