first time buyer questions

first time buyer questions

edie edie
hi! so this is my first time ever buying from this website and all the other q & a’s are from 2012. i live with parents and younger sister so want to know how discreet the packaging is. is it still a plain box or envelope? does it say the company or no? and will i receive catalogs or promotional stuff? i really don’t want that to happen. thank you!
Feb 2, 7:13 pm
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iovys iovys
Quote:
Originally posted by edie
hi! so this is my first time ever buying from this website and all the other q & a’s are from 2012. i live with parents and younger sister so want to know how discreet the packaging is. is it still a plain box or envelope? does it say the company ...
Hey, I hope you found something that'll land a smile on your face
All the orders I've placed have come in plain cardboard boxes. Instead of saying "edenfantasys" on the return label, "Web Merchants" was listed instead. The same will appear on your credit card/PayPal statements. Upon opening the box, it's usually filled with plain brown filler paper to keep the products from shifting/getting damaged in transit. Some items don't come in a protective box/cover, so if your family opens your mail, they may just get greeted with whatever it is you ordered in plain sight. I have not received any catalogs or promotional stuff in the mail - however, you can opt into receiving such offers via email.

Happy Shopping!

P.S. If you haven't placed your order yet, stick "214R" into the Promo code section to get 15% off
Feb 2, 7:30 pm
kat434 kat434
The packages and credit card statements from EF both say “Web Merchants,” so if someone saw it they’d probably think it was from eBay or something along those lines.
Feb 2, 11:41 pm
GingerAnn GingerAnn
Dear edie, welcome to EdenFantasys!
I'm the Community Manager around here, so if you need any help or have some questions, I'll be happy to help.

In any case, as our lovely contributors have already stated, everything we ship is absolutely and utterly discreet. Even your credit card statement would have "WebMerchants" on it, instead of "EdenFantasys". the packages are plain brown boxes, no writings or pics on them that could indicate what is really inside the box. The only thing that could very well give you away is a big grin on your face.

It's also true that some of the products come packaged in not very discreet boxes - they may have suggestive imagery or namings on them, so I wouldn't suggest opening a box in front of anyone you don't want to know what's inside.

We indeed do not send any promotional "stuff" in the mail - only via email, both for privacy and environmental purposes.

Hope this helps!
Feb 5, 5:38 am
Total posts: 4
Unique posters: 4