#AskEden - Signing for our packages?

Contributor: Lioncub Lioncub
I had an order that was out to be delivered today, however when I got home I had a notification from the post office that it has to be signed for. Is this something new? I don't have time to go to the post office everytime I place an order.
07/16/2012
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Contributor: Frun Frun
It happened to me quite a few times, luckily, last time, I was home to receive it or I would have received a notification as well..
07/16/2012
Contributor: deltalima deltalima
Quote:
Originally posted by Lioncub
I had an order that was out to be delivered today, however when I got home I had a notification from the post office that it has to be signed for. Is this something new? I don't have time to go to the post office everytime I place an order.
I've never had this problem but now with the new shipping options through UPS, ugh it probably will happen.
07/16/2012
Contributor: puppylove puppylove
I've never had to sign for my packages, from either UPS or USPS
07/16/2012
Contributor: Lioncub Lioncub
This is the first time in 2 years with this site that I've had to. Threw me for a loop that's for sure.
07/16/2012
Contributor: Petite Valentine Petite Valentine
IIRC, I've never had to sign for an Eden package before, not even a big order, but the one delivered today required a signature.
07/16/2012
Contributor: Zombirella Zombirella
I never had to sign anything but ever since they started using UPS, I have been here to get my things so far. The post office will just leave it on the porch which is okay where I live but not where my fiance does. We are pretty sure his neighbor stole 3 different packages despite telling the post office not to leave things TWICE.
07/17/2012
Contributor: bayosgirl bayosgirl
Never had to sign for any of my packages; USPS just leaves it by the door and UPS takes it to the apartment rental office.
07/17/2012
Contributor: Breas Breas
I always have to sign for my package but I'm also in Canada.
07/17/2012
Contributor: indiglo indiglo
I've never had to before, but on this most recent order I made the tracking info says that signature will be required. So I guess I'll find out for sure when it arrives. Weird that they're doing that all of a sudden - I wonder why?
07/17/2012
Contributor: Dixiemomma Dixiemomma
nope never had to sign
07/17/2012
Contributor: ksparkles16 ksparkles16
Yes, that's funny. I just received a package from USPS today and I had to sign. Never had to before. I live in an apartment and they usually just put it in a locked box for me to open. UPS never has me sign they just give them to me, haha.
07/17/2012
Contributor: Lioncub Lioncub
Went to pick it up today and was told that even if my son was home he would not have been able to sign for it as it required an Adult Signature...someone over 21. Hope this isn't going to be ongoing now, I seldom get to the PO.
07/17/2012
Contributor: Ansley Ansley
Hey guys! I know I'm asking you to go out of your way for me on this one, but I could use a huge favor from you all!

If you had to sign for your package please send me a private message with the shipping method, the order number and the state you live in please.

That's all I need. Then we can start investigating what's going on, my sources (and they're good sources ) tell me this is not something we have started doing. In order to find out if this is something on the carrier end, we need to investigate further and the above info would help a lot. Thank you!
07/17/2012
Contributor: Love Obsessed Love Obsessed
I received a package today in the mail and I didn't have to sign for it.I usually get my things from UPS and I never have to sign for them either.
07/17/2012
Contributor: Lioncub Lioncub
Stormy I sent you a msg with the requested info.
07/17/2012
Contributor: indiglo indiglo
Thanks Stormy! I'll definitely let you know what happens.

How strange that this isn't coming from you guys! Maybe the Postal System is going even CRAZIER!
07/17/2012
Contributor: SMichelle SMichelle
I'm not liking this new shipping method... especially if it's making it so that packages have to be signed for.
07/17/2012
Contributor: Beck Beck
I hope this doesn't happen to me. Though, at least I am home all day. I still don't get along with my mail man or UPS guy. I don't think they like coming to see me so often. They throw my boxes and leave them in the damnest locations. I've had to call a few times. Yet another reason they don't like me.
07/17/2012
Contributor: Petite Valentine Petite Valentine
Quote:
Originally posted by indiglo
Thanks Stormy! I'll definitely let you know what happens.

How strange that this isn't coming from you guys! Maybe the Postal System is going even CRAZIER!
I think UPS might be to blame. The order of mine that had to be signed for was shipped "Priority Mail" but looking closely at the shipping sticker it had UPS branding and legalese at the bottom.

It also said "USPS Adult Signature" on the box. I've NEVER seen that before on any retail delivery.
07/17/2012
Contributor: FHeemz FHeemz
I'm also having this problem at the moment. My package has not arrived yet, but I saw it had had this "Adult Signature" feature on the tracking info. It was shipped via USPS Priority.

The whole reason I do USPS is so I DON'T have to sign for it, but this is even worse. I already have nosy family members who like to ask what is in my packages. Having it require an "Adult Signature" is quite suspicious. So much for discrete. =/

I just messaged Stormy the info she asked for, hopefully the lovely folks in charge will figure this out soon. I'll be holding off on future orders for the time being until this gets resolved.
07/18/2012
Contributor: Ansley Ansley
Quote:
Originally posted by Petite Valentine
I think UPS might be to blame. The order of mine that had to be signed for was shipped "Priority Mail" but looking closely at the shipping sticker it had UPS branding and legalese at the bottom.

It also said "USPS Adult ... more
Eh, we use UPS labels in the warehouse for all of our shipping, regardless of the carrier. That doesn't mean anything.
07/18/2012
Contributor: Ansley Ansley
Ooooook ladies and gents - good news!!! The issue has been resolved as of yesterday afternoon. Orders that were placed before today, might require a signature but that should be it and all future orders will be just as discreet as they were before. We apologize for all of the trouble this may have caused. If you have any questions, don't hesitate to send me an email. stormy@edenfantasys.co m
07/18/2012
Contributor: Ansley Ansley
Bump!
07/18/2012
Contributor: Lioncub Lioncub
Thank you for looking into it for us!!
07/18/2012
Contributor: Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Ansley
Ooooook ladies and gents - good news!!! The issue has been resolved as of yesterday afternoon. Orders that were placed before today, might require a signature but that should be it and all future orders will be just as discreet as they were before. ... more
Oh good, because you technically have to be 21 for this. I am, of course, but others might've been fucked over
07/19/2012
Contributor: indiglo indiglo
Quote:
Originally posted by Ansley
Ooooook ladies and gents - good news!!! The issue has been resolved as of yesterday afternoon. Orders that were placed before today, might require a signature but that should be it and all future orders will be just as discreet as they were before. ... more
Man, I am impressed. What other company hears about something like this and has it sorted in less than 48 hours?

You guys ROCK!!
07/19/2012
Contributor: Ms. N Ms. N
I had to sign for my package today, and confirm I was over 21...which is funny since I am more than twice that *giggles*

I am glad to hear I won't have to do that again - even the postal clerk thought it was odd...
07/19/2012
Contributor: Beck Beck
I actually didn't have to sign for it. Even though my tracking said I was going to have to. It was sitting on my porch this morning. I just assume my mailman didn't even pay attention to the label.
07/19/2012
Contributor: indiglo indiglo
Quote:
Originally posted by Ms. N
I had to sign for my package today, and confirm I was over 21...which is funny since I am more than twice that *giggles*

I am glad to hear I won't have to do that again - even the postal clerk thought it was odd...
Same here, my postal clerk said she'd never seen that before.

I'm glad we won't have to worry about it anymore!
07/19/2012