The New Intimacy

Correct Support Category Header for Missing Order

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Contributor: ToyGeek ToyGeek
An order scheduled to arrive today didn't. According to UPS it hasn't even shipped. I did a support ticket this afternoon, but now I wonder if I chose the wrong category, as I haven't had a response, which surprises me.

I chose "other order related" for lack of a "missing order" button. What should I have chosen? Anyone know?
08/10/2012
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Contributor: - Kira - - Kira -
I think that was the right choice. Sometimes they take a bit of time to get back to me on things. I assume it depends on how many other Support Tickets have been put in.
08/11/2012
Contributor: ToyGeek ToyGeek
Quote:
Originally posted by - Kira -
I think that was the right choice. Sometimes they take a bit of time to get back to me on things. I assume it depends on how many other Support Tickets have been put in.
Thank you! I'll try not to worry about it until Monday.
08/11/2012