The New Intimacy

Does the support ticket service work on weekends?

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Contributor: A Closet Slut (aka nipplepeople) A Closet Slut (aka nipplepeople)
Does anyone know when the support is usually available? Has anyone received a message from them on a weekend?
I'm asking because I've got a pressing matter concerning my order and I wonder if I can get a response soon.
03/05/2011
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Contributor: DeliciousSurprise DeliciousSurprise
Quote:
Originally posted by A Closet Slut (aka nipplepeople)
Does anyone know when the support is usually available? Has anyone received a message from them on a weekend?
I'm asking because I've got a pressing matter concerning my order and I wonder if I can get a response soon.
I do not believe that support tickets are answered on weekends, as customer service is only available Monday-Friday.
03/05/2011
Contributor: Taylor Von Taylor Von
Only Monday - Friday
03/05/2011
Contributor: A Closet Slut (aka nipplepeople) A Closet Slut (aka nipplepeople)
Thanks, guys. I'll have to wait.
03/05/2011
Contributor: Crystal1 Crystal1
Quote:
Originally posted by A Closet Slut (aka nipplepeople)
Thanks, guys. I'll have to wait.
I'm waiting with ya! I've been dying to place an order since the 28th, but have to hear back about the ticket first. Patience isn't my strong point!
03/05/2011
Contributor: Solar Ray Solar Ray
I think it's only Mon-Fri because I waited several days when I sent mine on a Saturday. Patience is a virtue with customer support. They are slow but they will make it right. Have faith.
03/06/2011
Contributor: A Closet Slut (aka nipplepeople) A Closet Slut (aka nipplepeople)
Quote:
Originally posted by Solar Ray
I think it's only Mon-Fri because I waited several days when I sent mine on a Saturday. Patience is a virtue with customer support. They are slow but they will make it right. Have faith.
lol what a wise advice indeed thanks!
03/07/2011
Contributor: Sugarfina Sugarfina
Yeah, thanks for the answer to a question I was wondering about!
05/30/2012
Contributor: curiousnwilling curiousnwilling
You mean I have to wait until Monday!? WHYYYYY!!!!!!
07/14/2012
Contributor: Frun Frun
Quote:
Originally posted by A Closet Slut (aka nipplepeople)
Does anyone know when the support is usually available? Has anyone received a message from them on a weekend?
I'm asking because I've got a pressing matter concerning my order and I wonder if I can get a response soon.
I think they do
07/14/2012