Is anyone having gift card issues?

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Is anyone having gift card issues?

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Contributor: SexyTabby SexyTabby
I converted over my points to a gift card and that seems to have worked fine but when I enter the card number on my checkout page it tells me 'Gift Card Error - Unknown Error'. I've put in a ticket but still haven't gotten a reply. Just thought I'd ask to see if others were having any problems too.
03/28/2011
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Contributor: Kindred Kindred
Quote:
Originally posted by SexyTabby
I converted over my points to a gift card and that seems to have worked fine but when I enter the card number on my checkout page it tells me 'Gift Card Error - Unknown Error'. I've put in a ticket but still haven't gotten a reply. ... more
I haven't had any gift card issues. Are you entering it in the discount code box by accident?
03/28/2011
Contributor: SexyTabby SexyTabby
Quote:
Originally posted by Kindred
I haven't had any gift card issues. Are you entering it in the discount code box by accident?
Nope, I've got the right box it just gives me the error every time I try it. Was kinda hoping it wasn't just me lol oh well hopefully they answer my ticket soon
03/28/2011
Contributor: Misfit Momma Misfit Momma
I have gotten this error before. I do think it is possible that I was putting it in the wrong box, but I tried again later in the day and it worked so never did figure out for sure why it did it.
03/28/2011
Contributor: SexyTabby SexyTabby
I've been trying it since yesterday still isn't working. Definitely in the right box so yeah I'm waiting lol I really hope they answer before the free toy changes or runs out
03/28/2011
Contributor: tigerkate tigerkate
That's really strange, I just used two gift cards on my order without issue.

I hope they get back to you soon!
03/28/2011
Contributor: SexyTabby SexyTabby
Not sure what happened but seems them looking into it was enough to jar it loose from it's shelf lol Got my order placed
03/28/2011