Sorry if this is necroing if it has been resolved, but I ordered a Tenga Flip Hole black with my points for my bf for xmas and it, too, hasn't shipped either. I was hoping it'd arrive next Monday as per was the time for it to be scheduled, but it hasn't even left the warehouse yet, which might cause me a bit of a problem getting it when people are now going to be home.

Usually things are shipped the day you order unless it's too late. Something happen? It's weird how our things don't seem to be shipping (mine wasn't an assignment though.)

And not meaning to hijack the thread, just didn't want to start a new discussion, hope that's okay. >.> less

I've always gotten the message that products were scheduled for delivery on January 1st when I've checked On Eden before they have actually been sent. I think Jan 1 is the default setting.

I've had a week pass before a package has been shipped but I always get an email once it has left the warehouse with a link for tracking the package included.

I doubt this helps much, but perhaps submitting a support ticket would help you to find out??? less