I keep trying to place an order but it always tells me that there's an issue on the credit card page. I've tried several times, my info is perfect and my card shouldn't be declined and it's been working fine everywhere else, it's only on this website I'm having the problem. Any advice?
Submitting order difficulties
06/18/2013
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Try clearing your browsers internet browsing data and cookies and then come back and try submitting your order again.
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You can find your browsing data and cookies in your browsers settings.
06/18/2013
I had this problem a week or two ago and discovered I two choices of free gifts that conflicted with one another so had to chose one over the other. That seemed to work and I was able to easily place my order. I think at the time I tried to select two freebies that required a minimum purchase of $79.
06/18/2013
Quote:
This could be the case. OR it could be something else entirely
Originally posted by
Hummingbird
I had this problem a week or two ago and discovered I two choices of free gifts that conflicted with one another so had to chose one over the other. That seemed to work and I was able to easily place my order. I think at the time I tried to select
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more
I had this problem a week or two ago and discovered I two choices of free gifts that conflicted with one another so had to chose one over the other. That seemed to work and I was able to easily place my order. I think at the time I tried to select two freebies that required a minimum purchase of $79.
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llmenskie - Could you please send an email with the following information so we can have the developers look into the situation? (stormy@edenfantasys.c om)
- Bank Name
- List of Items Desired for Purchase
- The name and version of the Browser and Device (desktop, tablet, mobile)
Thanks!
06/18/2013
Total posts: 4
Unique posters: 4