It makes navigating the site rather difficult, since you have to sort through tons of things that simply aren't there. I get that you can set waits for things, but that's hardly the way to get things in an immediate fashion.
I know when I've asked on another site about when a product would be restocked, they told me they couldn't give me a date because they couldn't get a part at their factory to make the product. I think sometimes the manufacturer simply can't give Eden an estimate.
Thank you for shopping at EdenFantasys! We will try to make your experience as fun and easy as possible. I understand that some products are not currently available. We are actively restocking products on a daily basis. There may be a few instances where the products have been on hold/delayed on the manufacturer side due to a number of reasons and they will show Out of Stock on EdenFantasys product pages.
Most of the time if it's a specific product you're looking for, Customer Service is great for giving you a time frame. Also like others said, the new system is probably still updating, I like having an expected return date on some things, that's better than before when you're only option was to contact Customer Service. Also probably helps reduce the # of Support Tickets as well.