Sort by rating option kinda sucks

Contributor: Machina Machina
Maybe the topic title was a little harsh, but allow me to explain-

When searching for toys, I like how EF allows you to sort by price, bestsellers, new products, and ratings. Nice feature, huh? Wait a second...
Let's say I'm doing a search for G-spot vibrators. I choose "sort by rating" because I want to quickly find out which product is working for most people. This is what I get-

According to EF these are the top 3 rated G-spot vibes on the site

#1. Waterproof jelly glitter G
(7 votes) (3 reviews)

#2. Butterfly Kiss
(229 votes) (31 reviews)

#3. Gigi
(179 votes) (16 reviews)


Now, I understand a product doesn't necessarily need to be voted on by 200 people to be an awesome toy, but I feel like the huge inconsistencies in the number of ratings and reviews detract from the effectiveness of this particular sorting method. When I choose "sort by rating" I expect the first product in the list to be nothing short of spectacular. Is the waterproof jelly glitter G really going to knock my socks off? Is it the best G-spot vibe Eden has to offer? I mean it's *jelly* for Pete's sake.

While it would be nice to have the list of ratings reflect the overall quality of a toy, and the pleasure it brings to it's owners, I do understand the difficulties in measuring this kind of accuracy when it comes to ratings. The main thing is that I'd like to see the products listed as I did above- i.e.- noting the number of votes and/or reviews next to or underneath the product's star rating without having to visit that product's page. If Ef wanted to get super-duper Reba McEntire fancy it would be awesome to have a little "staff pick" or "contributor favorite" icon next to exceptional products, as I trust their opinions & reviews a little more those from a standard commenter that only say "WOW! Great toy!!!" Not that I'm against these comments, I just wouldn't buy a toy based on one of them.

Maybe I'm just lazy. Maybe I'm just a whining because I have nothing better to do on a friday night, but I'd personally like to see the "sort by rating" option upgraded a little bit.

All else in favor, say "aye."
04/03/2009
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Contributor: Epiphora Epiphora
I totally agree. I think the main issue is that anyone, even non-registered people, can vote on products (am I correct?). I would bet money that people vote on products willy-nilly. Although price certainly comes into play, which is why the first two vibes you listed are cheap.

All I really want is for the rating to be a reflection of the contributors' reviews, not random customers' ratings.
04/04/2009
Contributor: Miss Cinnamon Miss Cinnamon
Quote:
Originally posted by Machina
Maybe the topic title was a little harsh, but allow me to explain-

When searching for toys, I like how EF allows you to sort by price, bestsellers, new products, and ratings. Nice feature, huh? Wait a second...
Let's say I'm doing ... more
Aye!

I've noticed it a few times myself... I think mentioning number of reviews/votes would be a great way to help a buyer sort through (and bypasses the need to write a more complicated algorithm to calculate "true popularity"). However, it might take away too much white space and make the product pages look cluttered... Not sure what the solution to that is. Too sleepy to think
04/04/2009
Contributor: Neuron Geek Neuron Geek
Quote:
Originally posted by Machina
Maybe the topic title was a little harsh, but allow me to explain-

When searching for toys, I like how EF allows you to sort by price, bestsellers, new products, and ratings. Nice feature, huh? Wait a second...
Let's say I'm doing ... more
We agree that the rating feature is a little outdated, while we were working on other parts of the website .

We will consider which approach to use here, and might look at a weighted method for calculating the product rating. Currently product rating is calculated as a simple average between all customer and contributor votes. We will do a little research here and give a feedback once we come up with a solution.
04/04/2009
Contributor: Sammi Sammi
That would be great. I agree that it's misleading right now.
04/04/2009
Contributor: Machina Machina
Quote:
Originally posted by Neuron Geek
We agree that the rating feature is a little outdated, while we were working on other parts of the website .

We will consider which approach to use here, and might look at a weighted method for calculating the product rating. Currently ... more
Thanks Neuron Geek!
04/04/2009
Contributor: Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Epiphora
I totally agree. I think the main issue is that anyone, even non-registered people, can vote on products (am I correct?). I would bet money that people vote on products willy-nilly. Although price certainly comes into play, which is why the first two ... more
That's an issue, and I also think the equation used to sort products should be fixed up a bit. Like, the NUMBER of votes should count. Maybe they could add weighting?

Although I'll stick up for the butterfly kiss and say that it's one of the few jelly vibrators and wholeheartedly recommend, even if it isn't super-great for actual g-spot stimulation.
04/04/2009
Contributor: Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Backseat Boohoo
That's an issue, and I also think the equation used to sort products should be fixed up a bit. Like, the NUMBER of votes should count. Maybe they could add weighting?

Although I'll stick up for the butterfly kiss and say that it's ... more
EDIT: just saw Neuron Geek's comment about weighting. Sorry, I'm still drinking my afternoon coffee. ^_^;
04/04/2009