Contributor Suspension Announcement

Contributor: Selective Sensualist Selective Sensualist
I'm very sorry if I launched a series of complaints. My outrage was entirely directed at the disrespect shown by a user who I witnessed in real-time flooding the forum with seventeen mindless posts in less than an hour (yes, seventeen new discussion posts/polls from one person in that short of a time frame).

I know the EF staff works hard to make an awesome community and, knowing this, it only increased my anger to see the company's generosity abused. I wasn't complaining about how the staff handles the abuse at all. I realize you have a strict protocol for handling such abuse and that it takes time to do so.

I was simply exhausted after being up all night studying (and using the EF forum for an occasional break). I became overly emotional and vented my annoyance. The final straw that made me snap was when I noticed yet another spammer going at it (who was not quite so prolific as the first one I described, but is one we've seen spamming before). I'm not offering this as an excuse, just an explanation.

Please know that my posts were not meant as a criticism of the EF staff. Far from it. Again, I offer sincere apologies. I regret helping to stir up bad feelings.

Hope you guys are enjoying a restful and joyful Labor Day weekend. We look forward to "seeing" you next week.

(I really do owe you guys those cream cheese brownies I bragged about making now, huh?)
09/05/2010
Contributor: ScottA ScottA
I'm still hoping that the user in question was thinking of the forums as "merely" a commercial site that could be gamed in their pursuit of whatever they wanted. At least at the beginning there were some posts that were more thought-out and included some back and forth dialogue, so perhaps the greed will clear up and she'll become a productive member of either here or elsewhere. I certainly recall having "greed flashes" when I first started as a reviewer, and trying to figure out ways to get more and better toys, etc. It calmed down after a couple of months.

It will take Charlotte/SugarOne/wha tever a while to build the trust back up now.
09/05/2010
Contributor: Carrie Ann Carrie Ann
Quote:
Originally posted by Selective Sensualist
I'm very sorry if I launched a series of complaints. My outrage was entirely directed at the disrespect shown by a user who I witnessed in real-time flooding the forum with seventeen mindless posts in less than an hour (yes, seventeen new ... more
I had to resort to a week old bagel and honey nut cream cheese, that made me so hungry.

It was not good!
09/05/2010
Contributor: gone77 gone77
Hello, everyone:

Wow, a lot has happened while I was off during the weekend! There's so much to address, so please forgive me if I overlook something or if things out of order.

1. I am very aware (as is the entire EF staff) that we have other contributors who are seemingly taking advantage of the EdenPoints program. Yes, they are suspiciously similar to activities of the recently suspended contributor. However, it is merely a suspicion that we are currently investigating and as of yet I cannot treat this as multiple accounts created by one person.

2. Carrie Ann has addressed the impatience that has been expressed in this thread, and I am personally thankful that she took time out of her much deserved weekend to comment here. I hope everyone takes to heart what she has said.

3. I see that some of you have apologized and I greatly appreciate that. I understand the desire to end the seeming abuse of the generosity of our EdenPoints program, and we are handling it as quickly and as best as we can. Having said that, I think we all need to step back from this and give everyone some breathing room. As Carrie Ann has said, all of us on the EF staff have several duties beyond the forums and we must tend to them as well so things do indeed move slowly.

4. Many of you have made great suggestions on ways to adjust the EdenPoints system and we are considering them. Again, this is something that takes time and, yes, more threads like the ones in question will pop up. Sometimes the best thing to do with the forums is to ignore those threads that you feel are inane, ridiculous, or what have you. Creating your own threads and posting on those that interest you will bury these threads.

5. I realize that this thread has cooled down, but as the moderator I wanted to let everyone know that I am up to date on all that has happened. Flags are being investigated and contributors are being e-mailed.

6. Last but not least, please bear in mind that we do have several new people signing up every day and that they may very well be legitimate people creating threads and accusing them of being the suspended contributor is an assumption that you really shouldn't make. If you have no personal interest in these threads, feel free to not post on them.

Oh, by the way, the offer of cookies and brownies and whatnot has put a smile on my face and I appreciate the generosity.

OK, I think I've gone on long enough. As always, feel free to message me with your concerns and I will address them as soon as I am able.
09/06/2010
Contributor: ToyTimeTim ToyTimeTim
Quote:
Originally posted by gone77
Hello, everyone:

Wow, a lot has happened while I was off during the weekend! There's so much to address, so please forgive me if I overlook something or if things out of order.

1. I am very aware (as is the entire EF staff) that we ... more
Just something for all the hard work the Eden staff puts in, I hope there is enough for everybody.



And thanks!
09/06/2010
Contributor: Kindred Kindred
Thank you again as well. I think everyone appreciates the effort everyone at EF has directed towards this issue.

Hope you had a great weekend.
09/06/2010
Contributor: SydVicious SydVicious
Quote:
Originally posted by gone77
Hello, everyone:

Wow, a lot has happened while I was off during the weekend! There's so much to address, so please forgive me if I overlook something or if things out of order.

1. I am very aware (as is the entire EF staff) that we ... more
Thanks Kristi!

Things seem to have calmed down alot since the suspension. Thanks for all your hard work.

I started a thread about blocking a fellow user. I didn't mean for it to be a total bitch fest, but I guess it did turn into a bunch of complaining. I really just wanted to know if I could block her posts. So, I'm sorry if I made any of the staff feel unappreciated. You guys are awesome! Thanks for all that you do.
09/06/2010
Contributor: SydVicious SydVicious
Quote:
Originally posted by ToyTimeTim
Just something for all the hard work the Eden staff puts in, I hope there is enough for everybody.



And thanks!
Umm... I'm gonna need one of these.
09/06/2010
Contributor: gone77 gone77
Quote:
Originally posted by ToyTimeTim
Just something for all the hard work the Eden staff puts in, I hope there is enough for everybody.



And thanks!
Awww, so sweet--literally!--dwt im. Many thanks. *hands them out to the few staff working*
09/06/2010
Contributor: gone77 gone77
Quote:
Originally posted by SydVicious
Thanks Kristi!

Things seem to have calmed down alot since the suspension. Thanks for all your hard work.

I started a thread about blocking a fellow user. I didn't mean for it to be a total bitch fest, but I guess it did turn ... more
You're very welcome.

This was definitely not a slam against any particular person, just that things needed to cool down. And you're right, Syd, it has.

Your suggestion is under consideration, Syd, and we'll be sure to announce any changes as they happen.
09/06/2010
Contributor: gone77 gone77
Quote:
Originally posted by Kindred
Thank you again as well. I think everyone appreciates the effort everyone at EF has directed towards this issue.

Hope you had a great weekend.
It was definitely a busy weekend, Kindred, but I did manage to sneak in some rest. hehe I hope yours was good, too.
09/06/2010
Contributor: ~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Daisy Mae
I am so glad that EF is so quick to deal with this situation. This is reinforms me that I choose a great company to do reviews with.
Yes, they improve too
09/06/2010
Contributor: cherryredhead88 cherryredhead88
I, like everyone else here, appreciate all the hard work the staff at EF does for us! I did have a thought, maybe you guys could have some sort of probation period where points are taken away from a specific person for abusing them?

Not trying to add to complaints, but I did notice someone who "followed" me and then I went to their profile and they had followed and unfollowed tons of people and manufacturers, including myself. I know you guys are super busy and I don't pay any attention to any posts that seem ridiculous. I just hope that isn't why I'm not getting good feedback on my posts
09/07/2010
Contributor: Persephone Nightmare Persephone Nightmare
Quote:
Originally posted by cherryredhead88
I, like everyone else here, appreciate all the hard work the staff at EF does for us! I did have a thought, maybe you guys could have some sort of probation period where points are taken away from a specific person for abusing them?

Not ... more
Cherryred, I believe I know whom you're talking about, that someone did the same to me too. At first I thought that it was a glitch or something, but then I saw their wall. Heck, I was going to follow the person back until I saw that s/he had done that to a bunch of people.

But like Cherry and everyone; I, too, am grateful for what the EF staff does and their time, efforts, and kindness. Keep up the good work, you all And thank you
09/19/2010
Contributor: kck kck
Quote:
Originally posted by cherryredhead88
I, like everyone else here, appreciate all the hard work the staff at EF does for us! I did have a thought, maybe you guys could have some sort of probation period where points are taken away from a specific person for abusing them?

Not ... more
Same here. I know exactly to whom you refer. This particular person has followed and then immediately unfollowed *countless* reviewers and companies.

I think your points probation is an intriguing idea!
09/19/2010
Contributor: Airen Wolf Airen Wolf
I think the problem stems from what has happened to us all in our lives. A program is instituted and then someone abuses the system. Business is hurt and the business recinds the program and those of us who actually follow the rules are left penalyzed while the cheaters go on to another company, game, store you name it. The thing is people EF has always, as a whole, done it's damndest to be fair. Case by case the issues have been dealt with and things pretty much only get better.

All of the EF staff benefit from the various programs and don't want to see them gone...OR abused. They will deal with the problem and they will also ask the community if they are stumped for some advice.

Not too long ago the staff were forced to outright ban a member for various issues and they were roasted for it...now they are being roasted for NOT banning a member. We can't have it both ways. I meant what I said, very little productive comes from police actions they should be taken only after all avenues have been exhausted, which Ef is good about.

We don't need any changes to the program that would penalyze legitimate members, we just need to ignore spam! Let them get their $.10 and be happy with it! For crims sake we get so much for a simple review, and even more from a well written and received review. There are enough of us here who care that we can continue to trundle on ignoring troublemakers and welcoming fresh faced new toy users.

I still think we need an EF potluck...food, wine and sex toys! Who's with me?
09/19/2010
Contributor: Persephone Nightmare Persephone Nightmare
Quote:
Originally posted by Airen Wolf
I think the problem stems from what has happened to us all in our lives. A program is instituted and then someone abuses the system. Business is hurt and the business recinds the program and those of us who actually follow the rules are left ... more
I agree with you! Not only about EF and all, but also the potluck!

You have my bow.....

link



^-^

P.s: Couldn't figure out how to add the picture to this post, so I just put the link. (and I know about the whole links and formatting info thing, but that didn't really help me much, to be honest, lol. I've never used Syntaxes or anything like it before, lol)
09/20/2010
Contributor: kck kck
Quote:
Originally posted by Persephone Nightmare
I agree with you! Not only about EF and all, but also the potluck!

You have my bow.....

link



^-^

P.s: Couldn't figure out how to add the picture to this post, so I just put the link. (and I know about the ... more
The format for adding a pic is "open bracket, the letters 'img', this thing "|", the URL, then close bracket"
09/20/2010
Contributor: Persephone Nightmare Persephone Nightmare
Quote:
Originally posted by kck
The format for adding a pic is "open bracket, the letters 'img', this thing "|", the URL, then close bracket"
Testing....



It just shows up as the little piece of paper with the corner torn off it icon (some sort of image error thing?)

Sorry, all, I don't mean to seem like a total noob at this, lol. I'm usually really good when it comes to computers and all, but for some reason this syntax stuff is not being nice, lol.
09/20/2010
Contributor: ~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Airen Wolf
I think the problem stems from what has happened to us all in our lives. A program is instituted and then someone abuses the system. Business is hurt and the business recinds the program and those of us who actually follow the rules are left ... more
"We don't need any changes to the program that would penalyze legitimate members, we just need to ignore spam! Let them get their $.10 and be happy with it! For crims sake we get so much for a simple review, and even more from a well written and received review. There are enough of us here who care that we can continue to trundle on ignoring troublemakers and welcoming fresh faced new toy users."

I am agreeing with this in particular. Also when anyone comments on useless posts that are being complained about it actually helps the persons score who created the mindless post in the first place (I believe 2% of your rank is how many people comment on discussion you start. For example-we are all helping Kristi right now ). Ignore, ignore, ignore.
09/20/2010
Contributor: sexysweetieshan sexysweetieshan
Quote:
Originally posted by ~LaUr3n~
"We don't need any changes to the program that would penalyze legitimate members, we just need to ignore spam! Let them get their $.10 and be happy with it! For crims sake we get so much for a simple review, and even more from a well written ... more
Oh, I didn't know that! Thanks for that big of information Lauren! I didn't know that part of your rank depends on the discussions you start. That's cool. Thanks.
09/20/2010
Contributor: Kindred Kindred
Quote:
Originally posted by cherryredhead88
I, like everyone else here, appreciate all the hard work the staff at EF does for us! I did have a thought, maybe you guys could have some sort of probation period where points are taken away from a specific person for abusing them?

Not ... more
FYI, the revised EoC prohibits repeated following and unfollowing of companies. It does not say anything about contributors. If the behavior continues (at least in regards to companies, I'm not sure what the EF position is for other contributors), you can notify Kriti of the violation.
09/20/2010
Contributor: gone77 gone77
Hey, guys:

Airen's right--you will always have people who abuse systems, especially ones as generous as EdenPoints. While we do not want to have to ban people as we really hate doing it, we do talk to people who are abusing the system and encourage them to contribute to the community. Sometimes this doesn't work and we have to take more drastic measures.

I think people get so excited over getting the points that they don't realize that the points will add up even without them becoming greedy. Or some don't care. We just try to steer them in the right direction. Although repeated following and unfollowing of contributors and companies is not as serious as, say, bogging down the forums, it's still something we discourage. Like I said, we encourage them to contribute to the community in more meaningful ways.

It can be difficult for the community to be welcoming to members they see taking advantage of EF's generosity, and I understand this. Their behavior goes against what we try to instill in this community. But it's entirely possible that these new members can turn into meaningful contributors.

I appreciate people notifying me of abuses. Sure, it does create more work for me, but it's my job you know? And you all have been really great. Truly. I really appreciate all that you guys do and I'm happy to work with you in keeping this community awesome. And it is, you know? Through all the disagreements, we have a pretty damn awesome community.

For those of you worried about the community getting punished as a whole because of a few who misbehave, do not worry. We have no plans to get rid of EdenPoints. Some adjustments might be made, but you all will still be rewarded for your activities. Like others have said, do your best to ignore frivolous forum threads. But do keep me posted of suspicious behavior (such as the aforementioned following/unfollowing. You guys just keep doing what you're doing and those little issues will eventually get resolved one way or another.

OK, I think that's enough out of me. I hope you all have a great week, and I'll be seeing you all in the threads and elsewhere. So, let's make this week kick ass, shall we?

P.S. - Thank you all for being so great.
09/20/2010
Contributor: sexysweetieshan sexysweetieshan
Quote:
Originally posted by gone77
Hey, guys:

Airen's right--you will always have people who abuse systems, especially ones as generous as EdenPoints. While we do not want to have to ban people as we really hate doing it, we do talk to people who are abusing the system and ... more
As always, great information Kristi! You're awesome!
09/20/2010
Contributor: Airen Wolf Airen Wolf
LOL I want to add one more thing to anyone who is worried that you need to spam to make points. I post maybe one discussion every couple of months. I do quite a few reviews BUT since hitting 100 I cashed in my points to a gift card. Just by rating reviews, offering suggestions, working on my wish list, reading and answering forums I am making about 2-300 points every two to three days. It's just plain stupid and a waste of time to cheat the system. You add in the outrageous sales we have and BAM you are on your way to toys in no time. ~end rant
09/20/2010
Contributor: Alicia Alicia
Quote:
Originally posted by Airen Wolf
LOL I want to add one more thing to anyone who is worried that you need to spam to make points. I post maybe one discussion every couple of months. I do quite a few reviews BUT since hitting 100 I cashed in my points to a gift card. Just by rating ... more
Yep, I have to agree. I actually just added up what my points would be if I didn't cash them in every now and then and I think I would have been up to like 9000 by now, so they add up quickly without any need to spam or "point farm".
09/20/2010
Contributor: gone77 gone77
Quote:
Originally posted by Airen Wolf
LOL I want to add one more thing to anyone who is worried that you need to spam to make points. I post maybe one discussion every couple of months. I do quite a few reviews BUT since hitting 100 I cashed in my points to a gift card. Just by rating ... more
Yes! This is exactly the point I make to these new contributors--the points will accumulate just nicely without the need to be greedy. Hopefully, they will see the light and calm down.
09/20/2010
Contributor: ScottA ScottA
I'm another one - I get about 100 per day just by looking at reviews and forum posts, and I rarely post new discussions. Add in the points from looking up products to answer quetions (or just satisfy curiosity) and the review points (at least we don't have spam reviews!) and things are adding up quite nicely. You just need to not worry about getting things now and be surprised later by "oh, my - I have $25 worth of points!"
09/20/2010
Contributor: clp clp
I'm glad that I ran into this thread. Its good to see something was done, but its easy to see how so many of her threads are still bobbing to the top. I've been trying to ignore them, but I didn't realize she had quite so many names!
09/20/2010
Contributor: Selective Sensualist Selective Sensualist
Quote:
Originally posted by gone77
Hey, guys:

Airen's right--you will always have people who abuse systems, especially ones as generous as EdenPoints. While we do not want to have to ban people as we really hate doing it, we do talk to people who are abusing the system and ... more
You're awesome, Kristi! Very well said . . . and thank YOU for all your work and for setting such a wonderfully positive example.
09/20/2010