Getting a response?

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Getting a response?

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Contributor: Rose Unlocked Rose Unlocked
I've tried both emailing and sending a message through the system and haven't been able to get a response from either. Granted it's only been a couple of business days, but how long is turn around usually? I'm asking here to see if anyone else runs into this.

Thanks,
Bill
11/12/2008
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Contributor: Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Rose Unlocked
I've tried both emailing and sending a message through the system and haven't been able to get a response from either. Granted it's only been a couple of business days, but how long is turn around usually? I'm asking here to see if ... more
I have usually had responses within a couple days but if it's over the weekend, it's longer, You could try the site message system.
11/12/2008
Contributor: Rose Unlocked Rose Unlocked
Quote:
Originally posted by Adriana Ravenlust
I have usually had responses within a couple days but if it's over the weekend, it's longer, You could try the site message system.
I tried that already.
11/12/2008
Contributor: Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Rose Unlocked
I tried that already.
Sorry, I missed that part. They're usually pretty good, often within a day. Good luck!
11/13/2008
Contributor: Dragon Dragon
Quote:
Originally posted by Rose Unlocked
I've tried both emailing and sending a message through the system and haven't been able to get a response from either. Granted it's only been a couple of business days, but how long is turn around usually? I'm asking here to see if ... more
A response to *what* exactly? There is one person that answers the email at Partners.. But I've found that a number of people at Eden seem to track the forum. It's a great way to get a response quickly- especially on technical issues. I think someone is there 24/7! (Hugs to them...)
11/13/2008
Contributor: Rose Unlocked Rose Unlocked
Quote:
Originally posted by Dragon
A response to *what* exactly? There is one person that answers the email at Partners.. But I've found that a number of people at Eden seem to track the forum. It's a great way to get a response quickly- especially on technical issues. I ... more
Requesting an item for review. I'm a little antsy. Hey, this is exciting stuff!
11/13/2008
Contributor: Dragon Dragon
Quote:
Originally posted by Rose Unlocked
Requesting an item for review. I'm a little antsy. Hey, this is exciting stuff!
That's the program manager. Once you're in the system it's usually only a few days at most. Remember he's human and not always around.
11/13/2008
Contributor: Ariane Ariane
If it makes you feel better, Bucking Bill, I requested an assignment (free, not a buyout) over the weekend and it shipped today. So things seem to be moving along.
11/13/2008
Contributor: Rose Unlocked Rose Unlocked
I got a response yesterday! It hasn't shipped yet, but I'm excited to get it!
11/14/2008
Contributor: Victoria Victoria
Sorry to everyone who has been waiting for responses. I just started this week but I assure you, I am plowing through the many neglected emails / messages / projects that I've inherited. Hopefully now, with the urgent issues handled, I can get these things on track! Thanks for being patient and being so active in our community!
11/20/2008