Something else I'd add to this is that the support folks are always willing to look into information that you think might be posted incorrectly on our website.

If you think a toy is measured wrong, or listed as waterproof when it's not, let us know and we will verify the information. It's very important that the information we list for a toy be accurate, but errors sometimes happen and reviewers have been very helpful in the past in correcting inaccurate information.

So, like Carrie Ann said, instead of speculating, help us investigate the actual situation so we can all know for sure. less

Thank you for posting this, Carrie Ann. I agree with this completely.

The only speculation that I agree with is for lingerie or BDSM items: "This may not work for people with this body type," or "people into lighter play may like this."

J's Alley: I actually have the same thing - I will measure something and it will not be the same measurements as Edenfantasys'. less

I've been noticing a lot of speculation going on in reviews lately.
Things like:

The package says this is waterproof but I don't believe it is.
This is supposed to be phthalate free but I don't think it is.
EF says this is silicone but I'm not sure it is.


I understand all those concerns, I truly do. But at the same time is it really fair to speculate without testing to be sure? To put a negative connotation on your review if you don't have the facts?

I don't think it is.

Things like waterproof capabilities are easy to test. Why not do so or simply say you were unwilling to risk it?

We have a huge material guideline list. Why not use it? link

If you're not sure on a material, why not ask support? Customer service support tickets are very easy to do. You can also ask any of us who work for EF and we'd find out for you.

A review is not very useful if you're speculating.

I could speculate without even owning the toy... less

I could not agree more! Speculations just cast aspersions on a product without really giving a definitive yes or no. "This could turn into an eel and devour you and your children, I dunno, never tried it." (mild exaggeration)

Of course, in the spirit of pot/kettle/black, I recently posted a follow-up to a condom review I wrote waaay back when. I had accused the hapless condom of using glycerin-containing lube, when in fact, all condoms of that brand (with one exception) use silicone lube. If there's a question about the product's properties being different from what's listed, definitely ask the manufacturer about it. Then we'll all be the wiser. less

Oh no! I submitted a review yesterday, and I just realized I said something along those lines - but it was in the context of a toy that had a very fragile battery compartment/vibe strength dial and the dial mechanism broke very easily after only one use. I said:

"Although it is advertised as waterproof, I am a bit wary of the design of the speed dial and battery compartment, so I would personally only feel comfortable using it as a "splashproof" toy, and not a waterproof toy."

Is that okay to say? Now that I read it, that is maybe unfair. I stand behind my opinion, but I also understand that one copy of the toy being fragile in my hands doesn't exactly constitute a scientific study of the sea-worthiness of the product. Help! Should I edit my review? I am not sure how I'd edit it though, because I definitely wouldn't take the broken toy into the water, even for the sake of science! The toy also turned out to be something that didn't work for my partner and me, so I'd hesitate to ask Eden for a replacement. less

Oh no! I submitted a review yesterday, and I just realized I said something along those lines - but it was in the context of a toy that had a very fragile battery compartment/vibe strength dial and the dial mechanism broke very easily after only one use. I said:

"Although it is advertised as waterproof, I am a bit wary of the design of the speed dial and battery compartment, so I would personally only feel comfortable using it as a "splashproof" toy, and not a waterproof toy."

Is that okay to say? Now that I read it, that is maybe unfair. I stand behind my opinion, but I also understand that one copy of the toy being fragile in my hands doesn't exactly constitute a scientific study of the sea-worthiness of the product. Help! Should I edit my review? I am not sure how I'd edit it though, because I definitely wouldn't take the broken toy into the water, even for the sake of science! The toy also turned out to be something that didn't work for my partner and me, so I'd hesitate to ask Eden for a replacement. less