Well, it's finally happened to us. We've got a Description assignment due and are trying to figure out how to handle writing about a kit that was less than satisfactory. The concept and general idea of the product is excellent. But the materials and functioning are... well to be blunt, it's fairly crappy. One of the items was actually D.O.A. out of the box (its "permanent" storage box...which won't stay shut), and another is leaving a glittery substance all over our hands.
However, the manufacturer is fairly well respected, so I'm wondering if we should pull back and just hint at its inadequacies? Being a Description Review, I figure we should be very objective during the describing of how it's all *supposed* to work out for the user, but then add the bad stuff in our personal experiences section (we try to avoid first-person comments in the main body). But the question is... how low do we go? Blunt, or candy-coated?
However, the manufacturer is fairly well respected, so I'm wondering if we should pull back and just hint at its inadequacies? Being a Description Review, I figure we should be very objective during the describing of how it's all *supposed* to work out for the user, but then add the bad stuff in our personal experiences section (we try to avoid first-person comments in the main body). But the question is... how low do we go? Blunt, or candy-coated?
