Conflicting Material Info

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Conflicting Material Info

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Contributor: Carrie Ann Carrie Ann
I've noticed a lot of manufacturers tend to change materials after making a product a few years. For instance, Vibratex makes most of their toys from elastomer instead of jelly these days.

We aren't always alerted to this and so, occasionally, you will see material info on EF that is different than what it says on your packaging.

PLEASE, if this happens, let the review management team know. Either Gary, JR or Kristi can talk to our product manager and warehouse folks and we can make sure our product page matches the new material.

If you don't let someone know your review is confusing since the info is mismatched and customers don't know which is right, which material they are actually getting.

Thanks!
08/01/2010
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Contributor: Chilipepper Chilipepper
I had already asked about this concerning the listing of Sil-a-Gel as a toy material when it's actually a chemical additive. I haven't had any luck in finding out what the real material is (we have a choice of about four materials that Sil-a-Gel is added to), and I don't trust 'guess-timates' based solely on price.
08/01/2010
Contributor: Tuesday Tuesday
Quote:
Originally posted by Chilipepper
I had already asked about this concerning the listing of Sil-a-Gel as a toy material when it's actually a chemical additive. I haven't had any luck in finding out what the real material is (we have a choice of about four materials that ... more
Is it a Doc Johnson product? Chad Braverman from DJ said that sil-a-gel is something they add to PVC products.
08/01/2010
Contributor: ~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Carrie Ann
I've noticed a lot of manufacturers tend to change materials after making a product a few years. For instance, Vibratex makes most of their toys from elastomer instead of jelly these days.

We aren't always alerted to this and so, ... more
Would it clutter inboxes less if we just use this thread to report it?

I emailed Gary about the one we talked about Carrie Ann.
08/01/2010
Contributor: ScottA ScottA
Quote:
Originally posted by Tuesday
Is it a Doc Johnson product? Chad Braverman from DJ said that sil-a-gel is something they add to PVC products.
Sounds like it is more than just PVC from the thread. If so it would need to be two entries in the materials column ("PVC jelly and Sil-A-Gel" or "Rubber and Sil-A-Gel" for instance).
08/01/2010
Contributor: Heartthrob Heartthrob
Quote:
Originally posted by Carrie Ann
I've noticed a lot of manufacturers tend to change materials after making a product a few years. For instance, Vibratex makes most of their toys from elastomer instead of jelly these days.

We aren't always alerted to this and so, ... more
Will do! I've seen quite a few toys with new material that doesn't match.
08/03/2010
Contributor: El-Jaro El-Jaro
Quote:
Originally posted by ~LaUr3n~
Would it clutter inboxes less if we just use this thread to report it?

I emailed Gary about the one we talked about Carrie Ann.
If there's an issue with a product it is ALWAYS better to do a private email.
08/03/2010