Anyone else having this issue this evening? I keep getting a "unexpected server response, please try once again" message every time and I'm not sure what to do. Thanks!
Trouble uploading videos?
05/29/2012
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Quote:
I have not tried to upload a video tonight, but if the problem persists, I would submit a support ticket and/or email Carrie Ann.
Originally posted by
LoveYouLikeThat
Anyone else having this issue this evening? I keep getting a "unexpected server response, please try once again" message every time and I'm not sure what to do. Thanks!
05/29/2012
I just got it working for me Thanks tho~! My first video uploading is being done now
05/30/2012
Best bet is to always:
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is just slow and it's less aggravating to give it a rest and try another time
5. If those things don't work, email me (carrieann@edenfantasy s.com) with an explanation of the problem and the steps you've taken to try to correct it. Always try to give the most info that you can -- ie. file size, type, browser, etc -- and always email! My private messages go to my personal/reviewer account email, not my work email.
Thanks! And very glad the issue cleared up
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is just slow and it's less aggravating to give it a rest and try another time
5. If those things don't work, email me (carrieann@edenfantasy s.com) with an explanation of the problem and the steps you've taken to try to correct it. Always try to give the most info that you can -- ie. file size, type, browser, etc -- and always email! My private messages go to my personal/reviewer account email, not my work email.
Thanks! And very glad the issue cleared up
05/30/2012
Quote:
I got your email this morning Carrie, thanks! I'm going to try to convert the file to a .wmv rather than the .avi
Originally posted by
Carrie Ann
Best bet is to always:
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is ... more
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is ... more
Best bet is to always:
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is just slow and it's less aggravating to give it a rest and try another time
5. If those things don't work, email me (carrieann@edenfantasy s.com) with an explanation of the problem and the steps you've taken to try to correct it. Always try to give the most info that you can -- ie. file size, type, browser, etc -- and always email! My private messages go to my personal/reviewer account email, not my work email.
Thanks! And very glad the issue cleared up less
1. Check file format and size to be sure they're acceptable types and sizes
2. Clear your cache
3. Try a different browser
4. Wait a day and try again -- sometimes we're doing updates or the server is just slow and it's less aggravating to give it a rest and try another time
5. If those things don't work, email me (carrieann@edenfantasy s.com) with an explanation of the problem and the steps you've taken to try to correct it. Always try to give the most info that you can -- ie. file size, type, browser, etc -- and always email! My private messages go to my personal/reviewer account email, not my work email.
Thanks! And very glad the issue cleared up less
06/04/2012
Total posts: 5
Unique posters: 3