I have heard of one of the Zini products being problematic and you know, someone was just saying yesterday that they had to return a defective Ran! That's fishy to me, and due to the issues being so common, I avoid it. Just like as badly as I want to, I won't buy Form 2 because it's got problems. I personally wouldn't because it's not worth it with it priced so high. It'd be different it the price equalled the defect! I had a problem with my first Vitality, but the second one works like a charm, so minor issues that aren't likely in every one of the toys doesn't bug me, but I won't go out and spend my $ on something I know has known issues. It's a shame such pricey toys come with so many problems. I'd just pick something else unless my heart was completely set on it.

Did you try getting it replaced Sisterluck?
I have the Zook it doesn't work right I have unlocked it and everything but the control pad was cracked when I got it and it only turns on when its charging.