How many toys did you have to send back for a refund or another piece?

The New Intimacy

How many toys did you have to send back for a refund or another piece?

Skip to last post
Set alerts
Updates
Forum search
Contributor: DreamWolf DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Answers (private voting - your screen name will NOT appear in the results):
0%
38  (53%)
1-5%
29  (40%)
5-10%
2  (3%)
10-20%
1  (1%)
20-25%
2  (3%)
25-30%
30-40%
40-50%
50-60%
60-75%
75-80%
80-90&
90-95%
95-100%
Total votes: 72
Poll is closed
02/03/2012
  • Save Extra 50% On Sexobot Attachment
  • Upgrade Your Hands-Free Play!
  • Save 70% On Selected Items. Limited Quantity
  • Complete strap-on set for extra 15% off
  • Save 50% On Shower Nozzle With Enema Set
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
Contributor: Ansley Ansley
Out of almost 100 products, I've only had to send one back because it was defective and the rest were because the sizing was wrong or I didn't like the way a toy smelled (UR3 materials tend to stink like sweet, overwhelming vanilla or a shower curtain depending on who you talk to).
02/03/2012
Contributor: HannahPanda HannahPanda
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Nice! Eden is really leniant about their return policy.
02/03/2012
Contributor: MrWishyWashy MrWishyWashy
I've been happy with all my purchases, no returns for me.
02/03/2012
Contributor: Undead Undead
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
One that my fiance got
02/04/2012
Contributor: BlooJay BlooJay
Haven't had to send anything back yet.
02/04/2012
Contributor: bayosgirl bayosgirl
Not a toy, really, but anyway...a piece of lingerie I ordered was too small. Thats the only thing I've had to send back.
02/04/2012
Contributor: MissCandyland MissCandyland
I've been happy with everything so far.
02/04/2012
Contributor: Zombirella Zombirella
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
Twice I got something that was broken, my fiance got something broken and I received the wrong item once for an assignment but I got to keep it and got what I wanted originally. It's not EF's fault it's not like THEY made the products. I'm still here No hard feelings.
02/04/2012
Contributor: namelesschaos namelesschaos
None, so far hope it stays that way *knock on wood*
02/04/2012
Contributor: GONE! GONE!
It hasn't happened to me yet.
02/04/2012
Contributor: Ms. Spice Ms. Spice
I've had to return four or five malfunctioning toys.
02/04/2012
Contributor: indiglo indiglo
Only 1 was defective and had to be sent back to Eden. One of my Lelo toys died within the first year too, but that got sent back to Lelo, not Eden.
02/04/2012
Contributor: Ms. N Ms. N
Just one so far, and that is out of about 40 or so items I have gotten here.
02/04/2012
Contributor: Love Perpetua Love Perpetua
None so far.
02/04/2012
Contributor: Lisa72 Lisa72
none, fingers crossed
02/04/2012
Contributor: Moein Moein
It is one time, but not because I want to be refunded.. No, it is because Customs didn't allow it to pass.. So it is was returned to EF.
02/04/2012
Contributor: eeep eeep
I have only had to send one item back so far, and it was due to a defect so I just got another of the same item. There was also a babydoll where the cups were way too small that I considered returning, but it fit a good friend of mine great so I gave it to her instead.
02/05/2012
Contributor: SparklyGlitter SparklyGlitter
no returns yet fingers crossed
02/10/2012
Contributor: PassionateLover2 PassionateLover2
I've returned one and have exchanged two!
02/10/2012
Contributor: sweetpea12 sweetpea12
Quote:
Originally posted by DreamWolf
I have so far purchased quite a few toys here on EF in the two months of being here, and after about 20 of them I bumped into 2 which I will have to send back to get another one...

How many did you have to send back?
I have never really had a toy I had a problem with, but I did buy a toy from Amazon and it had little to no power, and seemed defective.
02/10/2012
Contributor: Do-Re-Mi Do-Re-Mi
Only have had to send one back.
02/10/2012
Contributor: Breas Breas
When I had an EF sponsored review item, I had to send it back because the mechanical stuff was done wrong in the product, so it was un-usable so I couldn't review it. It was the review for the Turbo Stroker.

I also had to send back a corset because the straps were destroyed upon arrival.

Other than those two things, everything has been fine.
02/10/2012
Contributor: Ryuson Ryuson
(Review Program Mentor)
I've had two vibrators for an exchange, two lingerie pieces (becase they didn't fit right), and 4 lingerie pieces because they were low quality.
02/10/2012
Contributor: Liz2 Liz2
Never returned toys but 2 lingerie pieces due to size issues.
02/10/2012
Contributor: leelee leelee
I haven't sent any back. I thought about sending my baby fairy wand back but decided just to keep it as a key chain and not worry about it being broken.
02/10/2012
Contributor: Silverdrop Silverdrop
I've returned one thing to Eden because it was defective. Everything else I've been pretty happy with.

At my UK toy store, that I've been shopping at much longer, I've returned two items for just not working out for me (they have a generous return policy), one lingerie item where they sent the wrong size, and two defective items.

So three defectives and one order-packing error in several years of buying toys isn't bad.
02/10/2012
Contributor: Chris Corrigan Chris Corrigan
So far, none! Let's hope this keeps up.
02/10/2012
Contributor: Kitt Katt Kitt Katt
No returns here, but I'm pretty selective about what I order.
02/11/2012
Contributor: SMichelle SMichelle
I've never returned toys, but I have returned lingerie due to defects.
02/11/2012