Within 30 days from the date of receipt:
- will be replaced. A prepaid return label will be provided.
- that have been opened can not be returned.
- that have not been opened can be returned for store credit. Customer is responsible for return shipping.
Undeliverable or packages returned to sender
- Shipping charges will not be refunded.
- EdenFantasys products carry a 90 day warranty, so if your item breaks within that time - please contact us for a replacement.
- Other branded products may carry a warranty from the manufacturer and are not covered by the EdenFantasys warranty.
Our loyal VIP customers - please use your private contact channels for resolving any issues that may arise.