The New Intimacy

#AskEden - Customer Service emails from Aslan

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Contributor: Antipova Antipova
Does anybody know how long it usually takes Aslan to respond to emails?

I had noticed their splash page says they do custom work, and given my new infatuation with my spreader bar, I've been wishing I could upgrade from my First Fetters ankle cuffs to a pair that match my Crystal Blue Jag cuffs. Since Aslan doesn't have Crystal Blue ankle cuffs, I was wondering about either getting some customized Luxe White cuffs with a strip of blue... or if I should just get some Luxe White.

I emailed them back on the 15th, though, and haven't heard anything.

Since the Luxe White cuffs just came back into stock---should I keep waiting to hear whether I can have a Perfect Pair? Or should I just snatch some of these?
04/25/2012
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Contributor: Elaira Elaira
Quote:
Originally posted by Antipova
Does anybody know how long it usually takes Aslan to respond to emails?

I had noticed their splash page says they do custom work, and given my new infatuation with my spreader bar, I've been wishing I could upgrade from my First Fetters ... more
I contacted them through the website, Twitter, and Facebook about my ball gag and how I was wondering if they could send me a new ball or if I'd be able to buy another one and they never got back to me. This was months ago.
04/25/2012
Contributor: AskEden AskEden
Did you try contacting them through their EdenLink account?

It seems that'd be the best way of contacting them here.

#AskEden
04/25/2012
Contributor: ToyTimeTim ToyTimeTim
Strange that they have not got back to you two, I have heard such good things about them.

If it helps any, find me the leather and I'll make you a pair.
04/25/2012
Contributor: Antipova Antipova
Quote:
Originally posted by AskEden
Did you try contacting them through their EdenLink account?

It seems that'd be the best way of contacting them here.

#AskEden ... more
Thanks for the link---I know Carrie used to come and answer threads in Aslan's section of the forum pretty regularly so I had hoped I was indirectly asking by posting here.

Thanks for the offer, Tim! It might be a hard hunt for baby blue leather, though?
04/25/2012
Contributor: Elaira Elaira
Oh, in regards to those Crystal Blue items . . .

I want ankle cuffs to match, too!
04/25/2012
Contributor: ToyTimeTim ToyTimeTim
Quote:
Originally posted by Antipova
Thanks for the link---I know Carrie used to come and answer threads in Aslan's section of the forum pretty regularly so I had hoped I was indirectly asking by posting here.

Thanks for the offer, Tim! It might be a hard hunt for baby blue ... more
Not if you have a good leather supply shop around. Denver had three of them so I ma guessing other cities would have them too. Let hope you hear something.
04/25/2012
Contributor: Elaira Elaira
Quote:
Originally posted by ToyTimeTim
Not if you have a good leather supply shop around. Denver had three of them so I ma guessing other cities would have them too. Let hope you hear something.
Yeah!

And if you do ask them about replacement balls for ball gags.
04/26/2012