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Harmony Bullet DOA

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Contributor: Dangerous Lilly Dangerous Lilly
I have a reader who contacted me after buying a Harmony Bullet at my recommendation, and she can't get it to work. She contacted DJ through the website and they weren't able to tell her anything helpful. She says that she received it a week ago and it's never worked.

Is there any way she can be helped out?
05/19/2010
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Contributor: GingerAnn GingerAnn
Relevant topic analysis on Doc Johnson Dildo:

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05/19/2010
Contributor: LicentiouslyYours LicentiouslyYours
Quote:
Originally posted by Dangerous Lilly
I have a reader who contacted me after buying a Harmony Bullet at my recommendation, and she can't get it to work. She contacted DJ through the website and they weren't able to tell her anything helpful. She says that she received it a week ... more
Did she buy the vibrator through EF? If so, she should submit a support ticket and ask for an exchange.
05/19/2010
Contributor: Kerin De Francis Kerin De Francis
(Doc Johnson)
Quote:
Originally posted by Dangerous Lilly
I have a reader who contacted me after buying a Harmony Bullet at my recommendation, and she can't get it to work. She contacted DJ through the website and they weren't able to tell her anything helpful. She says that she received it a week ... more
Was it purchased through Eden? If so, whats the return policy? Let me know either way. We'll make it right!
05/19/2010
Contributor: Dangerous Lilly Dangerous Lilly
Quote:
Originally posted by LicentiouslyYours
Did she buy the vibrator through EF? If so, she should submit a support ticket and ask for an exchange.
I'll find out from her!
05/20/2010
Contributor: Dangerous Lilly Dangerous Lilly
Quote:
Originally posted by Kerin De Francis
Was it purchased through Eden? If so, whats the return policy? Let me know either way. We'll make it right!
I'm finding that out from her and will report back, thanks!
05/20/2010