My beloved Ina broke down on me after having her for about 8 months. (The motor in the clit arm stopped working, which I've read has happened to several other members here.) Today I received my replacement Ina from Lelo, as promised per the 1 year warranty. I just wanted to share that the packaging has changed, and I think they have somewhat changed the design of the toy as well.
I will plan to do a review of my new Ina, but the most important thing I wanted to share is that the clit arm is now much LESS firm than it was. It actually moves a fair amount. Before it was very difficult to lift the arm up, and now it is not quite floppy, but much more mobile. I think this design is far superior to the old design, and will tend to break a lot less, because the clit arm is now flexible enough that I may not have to lift it up during insertion of the toy.
Just wanted to share that, I plan to do a review since it's so different, but it will probably be a little while before I can get around to it. Cheers Lelo for the improvements, and may I say I am TOTALLY impressed by your customer service!
I will plan to do a review of my new Ina, but the most important thing I wanted to share is that the clit arm is now much LESS firm than it was. It actually moves a fair amount. Before it was very difficult to lift the arm up, and now it is not quite floppy, but much more mobile. I think this design is far superior to the old design, and will tend to break a lot less, because the clit arm is now flexible enough that I may not have to lift it up during insertion of the toy.
Just wanted to share that, I plan to do a review since it's so different, but it will probably be a little while before I can get around to it. Cheers Lelo for the improvements, and may I say I am TOTALLY impressed by your customer service!
