Still haven't received my credit for a canceled item.

Contributor: cmm cmm
Are admins even reading this section of the forum? EF owes me a payable of about $20 and it's nowhere to be seen!
09/02/2013
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Contributor: Taylor Taylor
It might be a good idea to send a message to customer service tomorrow. I doubt anyone will being working today since it is Labor Day.
09/02/2013
Contributor: Wicked Wahine Wicked Wahine
Quote:
Originally posted by cmm
Are admins even reading this section of the forum? EF owes me a payable of about $20 and it's nowhere to be seen!
If your support ticket isn't answered, please try contacting Ilya at Ilya@edenfantasys.com and he will help you. I would not be too concerned yet, they were likely all off over the holiday weekend and I personally have never had any problem getting refunds/credits before.
09/03/2013